Personalized, regular patient communication does not have to take you hours. Cliniconex provides Software as a Service with two main components, a local controller, and a cloud controller.
The local controller typically resides behind the firewall of the health care provider and handles the task of extracting patient and scheduling data. Patient and scheduling data is usually found inside the EMR/EHR but Cliniconex can also connect to other data sources depending on the level of personalization required.
Once the local controller has extracted the information, it securely transmits this data to the secure cloud controller, whose main job is to assemble the personalized message, and then delivers it to the patient in their preferred mode of communication (voice, email, text).
Patient responses may update the EHR/EMR, be emailed in a report, or can trigger a downstream process via an email notification, depending on clinic workflow needs.