Cliniconex reduces no-shows at clinics and hospitals by up to 90% due to a unique, flexible combination of the following features:
Patient Preference – Our reminder system knows how your specific patient would prefer to be engaged and the system tries this communication medium first (voice, text, or email).
Provider Preference – In addition to patient preference, our reminder service allows a provider to configure a series of engagement attempts. For example, a clinic could configure the system to send a text reminder 6 days before the appointment, an email 3 days before and a voice call 12 hours before. This engagement configurability, coupled with the heightened attention people usually have pre visit, dramatically decreases no shows.
Engagement Personalization – Reminders are tailored specifically for your patient by utilizing information from your EMR/her. Since the message is relevant, patients show up on time, prepared, and at the correct location.
Cliniconex helped Sound Care reduce no-shows by confirming appointments. We were unable to confirm because we didn’t have the staff.
Dara Vongviset-Barbuto – Quality Control Supervisor Sound Care Medical and Imaging Centre