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Cliniconex launches with Telus PS Suite

Cliniconex launches with Telus PS Suite 150 150 Cliniconex
Preparing patients for their clinic visits has never been more effective or more productive on PS Suite.

We are excited to announce that Cliniconex and Telus have officially partnered to offer patient engagement solutions to clinics using the Telus PS Suite EMR can now use our integrated services, including Appointment Reminders, Booking Notifications, Patient Surveys and Patient Recalls.

Cliniconex believes that patient engagement is at the heart of a better healthcare system and that effective patient engagement must be personalized, autonomous, and manageable. Driven by your clinic’s preferred workflow, our light touch, automated communication, and reporting software not only streamlines pre and post-visit outreach but also offers an extremely customizable platform for preventive patient care and individualized patient health education.

With Cliniconex you can expect:

Personalization

Personalized communications with your patients result in higher response rate, better patient flow, shorter phone queue, less time registering when arriving.

  1. Brand your messages to patients with your own Clinic’s logo, website link, contact information and more!
  2. Patient needs specific information for their appointment?
    You can send customized information based on appointment type, provider, location, etc. Information can include visit preparation information (eg. “Please bring your list of medications with you”), location, required arrival time, links to website unique to appointment type, etc.
  3. Inform your patients about your cancellation policy by including it in your messages.
  4. Customize the provider name in the messages to include doctor, or nurse, or other, for example “your appointment is with Dr. Smith” or “your appointment is with Sara, the nurse”.
Automated Workflow

Setting up Cliniconex will increase your productivity without effort or training which makes it so easy to deploy.

  1. Send reminders when your receptionist is ready and available.
    Set “Do not Disturb” days to avoid reaching out to patients on specific days of the week
  2. Avoid sending more than one reminder!
    Reminders can be sent to patients who have not confirmed their appointments yet
  3. Keep your providers and staff informed!
    We automatically send e-mails to providers and staff to inform them of cancellations.
  4. Many patients attending an appointment?
    Override time for appointments for group appointments.
  5. Patient have more than one appointment in a day? No problem!
    Send only one reminder to patients who may have multiple appointments scheduled for one day
Manageability

With Cliniconex you have the control making it easy to manage, easy to implement and, when you’re ready, add new services.

  1. Regular e-mail reports listing all daily reminder activity including notifications to your designated staff to report failed calls usually caused by out of service numbers.
  2. Standardize and deploy based on appointment type, provider, location, and combinations
  3. Easily make changes to system configuration.
  4. “Set it and forget it.”
    Cliniconex runs behind the scenes so you don’t have to worry about it.

Export-based services, including Preventative Care, Health Education and Registry Outreach, are also available to all users.

Cliniconex is with you every step of the way from start to evolution!

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Leveraging Outreach to Improve Staff Productivity and Patient Outcomes

Leveraging Outreach to Improve Staff Productivity and Patient Outcomes 150 150 Cliniconex

Pre and post appointment communication can play a large role in improving patient engagement, and in turn, their health outcomes. Engage your patients year-round to transform their health experience. Source practical tips to:

  • Personalize care delivery to meet each patient’s individual needs
  • Provide health education to promote better lifestyle choices
  • Close the gaps in your care delivery

Incorporate outreach into your strategy and provide better care for your patients.


5th Annual National Forum on Patient Experience
9:30 am, September 27th, 2017
Holiday Inn Toronto International Airport,
Toronto ON

Speaker: Anthony MarFounder

CLINICONEX SHOWCASES ‘CLONE MY DOCTOR’ INITIATIVE AT HIMSS17 CONFERENCE IN ORLANDO (BOOTH 3642)

CLINICONEX SHOWCASES ‘CLONE MY DOCTOR’ INITIATIVE AT HIMSS17 CONFERENCE IN ORLANDO (BOOTH 3642) 150 150 Cliniconex

Leading edge patient engagement saves doctors’ time and allows them to extend the walls of their clinic

February 21st, 2017 (Orlando, Florida) – Next generation patient engagement is personalized, autonomous and reaches patients as they go about their daily routines, not just before and after a visit with their doctor.   The ‘CLONE MY DOCTOR’ initiative showcases the newest patient engagement technologies shaping the industry, saving doctors’ time, enabling course corrections in real time, providing actionable insight, and changing patient outcomes  #doctorclone.

According to the Center for Medicare and Medicaid Services (CMS) U.S. health care spending reached $3.2 trillion in 2015.   This expenditure equaled 17.8% of the nation’s GDP. This can be compared to an 8.8% spent in the UK, 11.6% in France and 10.7% in Canada (both publicly funded). According to the Organization for Economic Co-operation and Development (OECD), U.S. healthcare spending continues to rise and is becoming unsustainable, consistently outpacing the nation’s economic growth rates.

We know more doctor/patient engagement provides better health outcomes and better health outcomes reduce cost, so in the race to enhance and facilitate greater patient engagement, the focus on meaningful as well as intelligent information tailored to a patient is a key requirement. Cliniconex applies that level of intelligence into their product. This allows providers to customize their messaging to patients. As a result, Cliniconex routinely achieves a higher level of patient engagement than other solutions.”, commented Lucy Mancini-Newell, Managing Partner, The Kiran Consortium Group LLC in Chicago.

Cliniconex is complementary to patient portals and lives in the EMR/EHR.  The system is 100% automated and operates in the background 24/7 with no manual involvement required. After a brief initial setup patients start receiving highly relevant, personalized outreach and doctors, clinics, and hospitals start receiving actionable insights.

“Our solution is different.  When we say we automate your workflow we mean it. Let’s face it, doctors want to provide meaningful, measurable follow-ups, registry and preventative care outreach and health education but they barely have enough time for the patients in their waiting room today.  Our ‘CLONE MY DOCTOR’ initiative automates all of this and provides actionable patient insight leading to better outcomes.”, said Anthony Mar, CEO of Cliniconex.

About Cliniconex:

Cliniconex Inc. is a value-based clinical outreach solution that automates patient outreach and enables physicians to track quality of care. Driven by your clinic’s preferred workflow, our light touch, automated communication, and reporting software not only streamlines pre visit with outstanding reminders and post visit, but also offers an extremely customizable platform for preventative patient care and individualized patient health education.  Learn more at cliniconex.com and engage in a conversation.

For more information on how to partner with Cliniconex please drop by booth 3642 on the HIMSS17 show floor, or book a demo at cliniconex.com to be entered into a draw to win a Fitbit.

Calian Invests In Innovative E-Health Technology

Calian Invests In Innovative E-Health Technology 150 150 Cliniconex

calian_logo(Ottawa, ON) —Calian Group Ltd. (TSX:CGY) is pleased to announce that on October 31, 2016 it acquired a small equity position in Cliniconex Inc., an Ottawa-based patient outreach solutions vendor.  Calian participated in a recently announced first round for Cliniconex with other seed investors, the Capital Angel Network and Wesley Clover International. As part of the investment, Scott Murray, Vice President of Calian Health Services, has been appointed to the Cliniconex Board of Directors.

A graduate of the L-Spark incubator and accelerator program, Cliniconex has already established integrations and reseller relationships with two of the largest electronic medical records (EMR) vendors in Canada and is growing sales at 35% per quarter. By using Cliniconex, providers can confidently grow their practices without increasing the administrative overhead of maintaining effective communications with their patients.

“Calian is excited to support the Cliniconex platform and the productivity enhancements it offers medical clinics. Calian prides itself on bringing leading-edge health solutions to our customers and our network of Primacy clinic health practitioners,” said Scott Murray.

Launched in 2011, the Cliniconex SaaS platform boosts the productivity of medical clinics by automating patient outreach such as booking notifications, reminders, cancellations, surveys and preventative care reminders. Cliniconex not only reduces the administrative burden of these tasks but also facilitates better doctor-patient engagement.

“Healthcare is lagging behind almost every other sector when it comes to leveraging IT. Recently, however, we are seeing more openness to innovation in healthcare and investment in IT to help increase productivity, better engage with patients, and measure patient outcomes,” says Anthony Mar, CEO of Cliniconex.

The global patient engagement market is estimated to grow to over $13 billion by 2019, according to a recent report from ReportsnReports. Traditional healthcare compensation has been on quantity more than quality and, with the inevitable transition to the latter, it is forcing both healthcare providers and payers to increasingly leverage patient engagement solutions.

“We are pleased to be supporting Ottawa-based innovation,” said Kevin Ford. “This investment is not only local but supports Calian’s growth pillars of customer diversification and service line evolution. While such investments are not normal course for Calian, as part of our growth strategy we will be looking to engage with our partners and target markets in new and innovative ways. This investment is representative of that new thinking and we look forward to working with and supporting the team at Cliniconex.”

About Calian Health

Calian Health is one of Canada’s largest national health services organizations with over 10 years of experience in the management of healthcare professionals and health programs, as well as the operation and management of primary care and occupational health clinics. With a network of over 1,500 healthcare professionals, Calian supports over six million patient visits per year at over 180 clinic locations across Canada. Calian’s Primacy clinics are located in Loblaw grocery store locations all across Canada (including Real Canadian Superstore, Zehrs, Loblaws and No Frills).

About Calian

Calian employs over 2,500 people with offices and projects that span Canada, U.S. and international markets. The company’s capabilities are diverse with services delivered through two divisions. The Business and Technology Services (BTS) Division is headquartered in Ottawa and includes the provision of business and technology services to industry, public and government in the health, training, engineering and IT services domains. Calian’s Systems Engineering Division (SED) located in Saskatoon plans, designs and implements complex communication systems for many of the world’s space agencies and leading satellite manufacturers and operators. SED also provides contract manufacturing services for both private sector and military customers in North America.

About Cliniconex

As an innovator in the e-heath space, Cliniconex provides software as a service (SaaS) solutions that act as a catalyst to help medical clinics provide better outcomes for their patients.   Cliniconex solutions provide a holistic cycle of outreach that starts when an appointment is booked and continues well after the patient leaves the clinic. The solution not only reduces costs for clinics but is as a valuable solution to help the clinical staff determine which patients need specialized follow up. To learn more visit www.cliniconex.com or follow us on Twitter @cliniconex.

For investor information, please visit our website at www.calian.com, or contact us at ir@calian.com

Kevin Ford
President and Chief Executive Officer
613-599-8600

Jacqueline Gauthier
Chief Financial Officer
613-599-8600

– 30 –

DISCLAIMER

Certain information included in this press release is forward-looking and is subject to important risks and uncertainties. The results or events predicted in these statements may differ materially from actual results or events. Such statements are generally accompanied by words such as “intend”, “anticipate”, “believe”, “estimate”, “expect” or similar statements. Factors which could cause results or events to differ from current expectations include, among other things: the impact of price competition; the dependence on new product development; the impact of rapid technological and market change; the ability of Calian to integrate the operations and technologies of acquired businesses in an effective manner; general industry and market conditions and growth rates; international growth and global economic conditions, particularly in emerging markets and including interest rate and currency exchange rate fluctuations; and the impact of consolidations in the business services industry. Additional risks and uncertainties affecting Calian can be found in Management’s Discussion and Analysis of Results of Operations and its Annual Information Form for the fiscal year ended September 30, 2015 on SEDAR at www.sedar.com. If any of these risks or uncertainties were to materialize, or if the factors and assumptions underlying the forward-looking information were to prove incorrect, actual results could vary materially from those that are expressed or implied by the forward-looking information contained herein and our current objectives or strategies may change.  Calian disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law. No assurance can be given that actual results, performance or achievement expressed in, or implied by, forward-looking statements within this disclosure will occur, or if they do, that any benefits may be derived from them.

Calian · Head Office · 340 Legget Drive, Suite 101 · Ottawa · Ontario · Canada · K2K 1Y6
Tel: 613.599.8600 · Fax: 613.599.8650 · General Info email: info@calian.com

Cliniconex Expands Ottawa Team, Armed With New Funding Led By Capital Angel Network and Wesley Clover

Cliniconex Expands Ottawa Team, Armed With New Funding Led By Capital Angel Network and Wesley Clover 150 150 Cliniconex

capitalangel-cliniconexResellers and innovative e-health technology combined to accelerate leadership position

(Ottawa, ON) – Capital Angel Network and Cliniconex jointly announced that Cliniconex has received its first seed round led by the Capital Angels and Wesley Clover International. As part of the funding, Paul Chiarelli, President of Wesley Clover, and Rob White, Capital Angels, have been appointed to the Cliniconex Board of Directors.

A graduate of the L-Spark accelerator program, Cliniconex is Canada’s fastest-growing patient outreach solutions vendor. Cliniconex has established integrations and reseller relationships with the largest electronic medical records (EMR) vendors in Canada, has amassed recurring revenues from over 1,500 physicians and is growing sales 35% per quarter.

Innovative e-health technology

The Cliniconex SaaS platform boosts the productivity of medical clinics by automating patient outreach such as booking notifications, reminders, cancellations, surveys and preventative care reminders. Cliniconex not only reduces the administrative overhead of these tasks but also facilitates better doctor-patient engagement, which can have a positive effect on patient health.

“Healthcare is lagging years behind almost every other sector when it comes to leveraging IT. But recently, we’re seeing more openness to innovation in healthcare and investment in Health IT to improve productivity and to better engage with patients,” says Anthony Mar, CEO of Cliniconex. “The timing of this funding couldn’t be better. It will enable us to bolster product development, accelerate global expansion in sales, and scale ahead of the increasing demand that we’re seeing.”

Meeting physician and patient demands

The global patient engagement market is estimated to grow at a CAGR of 20% from 2016 to 2019, to reach $13.7 billion by 2019, according to a report from ReportsnReports. Traditional healthcare compensation has been on quantity more than quality and, with the transition to the latter, it is forcing healthcare providers and payers to increasingly leverage patient engagement solutions.

Cliniconex is ramping up to meet this growing need. “We’re looking for software engineers, product testers, customer success and sales talent,” says Anthony. “I’m really excited to be growing the team here in my hometown, Ottawa.”

“The Ottawa capital region is a great place for startups,” said Jennifer Francis, Chair, Capital Angel Network. “With thousands of high-tech companies right here, a rich talent pool and a supportive ecosystem, it has all the elements to build a business. Not to mention, a pretty awesome quality of life.”

“Anthony and his team have done a very good job in developing and bringing this innovative technology to the healthcare market,” said Terry Matthews, Chairman of Wesley Clover International. “We are pleased to have added Cliniconex to our portfolio, and look for continued growth and good news from the company moving forward.”

About Cliniconex:

As an innovator in the e-heath space, Cliniconex provides software as a service (SaaS) solutions that act as a catalyst to help medical clinics provide better outcomes for their patients.   Cliniconex solutions provide a holistic cycle of outreach that starts when an appointment is booked and continues well after the patient leaves the clinic. The solution not only reduces costs for clinics but is as a valuable solution to help the clinical staff determine which patients need specialized follow up. To learn more visit www.cliniconex.com or follow us on Twitter @cliniconex.

About Capital Angel Network:

One of Canada’s Top Five Angel groups, the Capital Angel Network is a non-profit, membership-based organization of accredited investors seeking investment and mentorship opportunities in dynamic, early-stage companies. CAN provides a supportive network in the National Capital angel community, developing best practices for due diligence, investing and on-going mentoring. Generous sponsors of CAN include Gowling WLG, RBC and Welch LLP. Since 2009, CAN has stimulated growth and investment in the area by facilitating funding of over $25M into 50+ companies through direct investments, follow-on investments, and syndication with other Angel groups in Canada and the U.S. To learn more, visit www.capitalangels.ca. Follow us on Twitter @CapitalAngels.

About Wesley Clover International:

Chaired by serial technology entrepreneur Terry Matthews, Wesley Clover International (wesleyclover.com) has an enviable track record as a global investment management and holding company, with interests in Information and Communications Technologies (ICT) including next-generation Cloud and SaaS applications, fixed/mobile communications, security, customer engagement, analytics and more. The company is active in established and emerging markets, with offices in the U.S. and Canada, the U.K., France, Turkey, Dubai, Mexico, Singapore, Jakarta and China.

For more information, please contact Chad Holliday at chad@cliniconex.com or Jane Baird at jane@capitalangels.ca.

July Was A Busy Month Working With Telus

July Was A Busy Month Working With Telus 150 150 Cliniconex

July has been busier than ever at Cliniconex.  Lots of new partnerships and customers and we are close to closing our funding round but we are especially proud that at the recent TELUS EMR User Conference at Blue Mountain, we were honoured to be recognized during the keynote presentation as an official partner. While we have integrated with TELUS Practice Solutions for a number of years now, we are thrilled to be working directly with the TELUS team to ensure that Cliniconex patient engagement suite fo software will be available to more TELUS EMR users.  Thank you Telus!