You’re a busy specialist with lots of referrals and your office has set the day’s schedule and staffed accordingly. These are high value patients and it often takes months to see you. And then one or more patients are ‘no shows’ and who knows why since they never called to inform staff. So, no patient, no reimbursement, staff having to wait around and no ability to re-fill the slot with another patient in need since the ‘no show’ was last minute.
Using Cliniconex, pre-appointment outreach is automatic. Reach referral patients and your regular roster by automated voice, email or text messaging to confirm an appointment. Because it’s a two-way system, when the patient confirms or cancels you’ll see it immediately in the EMR scheduler days before the actual appointment and can take action accordingly.
Want patients to arrive with their meds, a full bladder, in loose fitting clothing, with someone to assist bringing them home etc? Prepare the patients who confirm with instructions specific for their appointment type automatically with Cliniconex messaging.