Long Term Care

Returning Time to Care with Automated Family Engagement

We believe that resident family engagement is at the heart of a better healthcare system, and that effective communication must be customizable, expandable, and fit the workflow of your long-term care. Cliniconex ties into existing EHR’s to provide nurses and administrators with the tools they need to communicate with resident family without losing any time or resources to manual call-outs.

Care Plan Reminders

Remind resident families of Care Conferences and Care Plan Reviews. Resident families want to remain informed and part of the Resident’s care throughout their stay in your long-term care facility. Your staff needs to focus on direct care rather than calling out conference and care plan review reminders.  Cliniconex reminders are triggered directly from your PCC EHR, eliminating the need for any additional staff effort. These reminders allow families to remain informed while at the same time freeing your staff to focus on resident care.

Safety Notifications

Keep resident families apprised of Outbreaks, Emergency Information and Important Facility Policy changes. Families need to be advised of outbreaks within the LTC facility quickly and efficiently. Cliniconex can contact all affected resident families, on one unit or multiple units, within minutes, saving time and money while ensuring staff remains engaged in direct care.

Emergency information, such as power outages or evacuations, need to be conveyed as quickly as possible. Cliniconex can contact all resident families within minutes, ensuring the timely delivery of critical information, with minimal staff effort required.

Policy changes, such as a change in visiting hours, can be conveyed to all families to ensure communication policy requirements are met by the LTC center.

Appointment Coordination

Provide appointment coordination for both internal and external resident appointments. Remind resident families of their loved one’s appointments, both internal and external to your LTC center. Your staff needs to focus on direct care rather than calling out appointment reminders.  Cliniconex reminders are triggered directly from your PCC EHR, eliminating the need for any additional staff effort. These reminders allow families to remain informed and prepared for Resident’s appointments, while at the same time freeing your staff to focus on resident care.

Family Surveys

Allow resident families to provide program feedback, aid in quality improvement, or update the progress of a discharged convalescent resident. Ensure that families maintain their voice in Resident care, while providing valuable feedback to your facility. The results of feedback and post discharge surveys can help improve the quality of services provided, as well as let you know where you are meeting or exceeding expectations.

Provide appointment coordination for both internal and external resident appointments. Remind resident families of their loved one’s appointments, both internal and external to your LTC center. Your staff needs to focus on direct care rather than calling out appointment reminders.  Cliniconex reminders are triggered directly from your PCC EHR, eliminating the need for any additional staff effort. These reminders allow families to remain informed and prepared for Resident’s appointments, while at the same time freeing your staff to focus on resident care.


Why Choose Cliniconex for your Resident Family communication needs?

  • Adapts to your workflow
  • Minimal staff training required
  • Completely customizable
  • Reporting options based on your needs
  • Expandable