Over the past year, COVID-19 has directed our lives; from where we go, what we do, who we see and how we communicate. Needles to say, all have been pretty limited. With more people being vaccinated every day, life is starting to resume some semblance of normality. For senior care homes, this means communications will …
Best Practices

Tips and tricks to ensure your senior care community receives (and reads!) the important information you send them.

The past eight months have been challenging. From the COVID-19 pandemic, to extreme weather, to new regulations being enacted, 2020 has been tough in senior care. The new guidelines from CMS mandating all senior care homes regularly test their staff has increased the workload on care teams. If there’s anything this year has taught us, …

It was on March 14th that The Centers for Medicare and Medicaid (CMS) ordered the end to all in-person visits at senior care facilities across the country. In September, after six months of lockdown, outbreaks, and isolation, senior care homes could finally welcome visitors – sort of. CMS has released a new memo outlining ways …

Throughout the COVID-19 pandemic, senior care facilities have had to adapt to changing situations in their facilities, communities, and states or provinces; with each change being communicated to staff, residents, family members, and regulators. The increased need for transparency and proactive outreach has placed an extra burden on already strained care teams. To help support …

Cliniconex helps deliver a 60% reduction in no-shows

As cold and flu season is upon us, it’s important to take extra precautions to ensure you stay in the best health possible to stop the spread of illnesses. For Long Term Care facilities, communication is key to controlling health outbreaks and keeping residents safe. Reduce the spread of outbreaks Creating alerts for outbreaks as …
In order to make improvements that lead to higher quality care, better patient outcomes, and enhanced professional development, many Canadian provinces have pushed for healthcare facilities to develop formal reports that outline quality improvement targets and activities. In Ontario, Quality Improvement Plans (QIPs) are used to help healthcare facilities improve quality issues and achieve targets. These …

The waiting room is the first point of contact for patients and sets the tone for what they can expect during their visit. That being said, a waiting room is not where most people would choose to spend their time. A survey by the digital agency Sequence reported that 63% of patients say waiting is …

Winter is coming, and many of us head into the busiest and dreariest time of the year, it’s important to keep your work limit and mental health in mind. A survey performed by Statistics Canada showed that 27% of Canadian workers have high to extreme levels of stress, and 1 in 4 say the source …
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