On August 18th, it was announced by the United States federal government that all staff of Skilled Nursing and Assisted […]
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Staff communication: Three tips to help combat absences and workforce pressures
The challenge of acquiring and retaining staff in social care was prevalent pre-pandemic, but since then much has changed. Those […]
The Road To Reopening | The Power Of Automating Routine Communications With Resident Families
Since March of 2020, COVID-19 has directed our lives; from where we go, what we do, who we see and how […]
Getting Started With Automated Care Messaging: Five Tips To Crafting The Perfect Message
Tips and tricks to ensure your senior care community receives (and reads!) the important information you send them.
Communication and Coordination During COVID-19: Five Things You Need To Know
The past eight months have been challenging. From the COVID-19 pandemic, to extreme weather, to new regulations being enacted, 2020 […]
New CMS Guidelines For Safe Visitation: The Top 6 Takeaways
It was on March 14th that The Centers for Medicare and Medicaid (CMS) ordered the end to all in-person visits […]
Let’s Be Clear: A Guide To Transparent Communication During COVID-19
Throughout the COVID-19 pandemic, senior care facilities have had to adapt to changing situations in their facilities, communities, and states […]
Long Term Care Outbreaks: Why Communication is Key
As cold and flu season is upon us, it’s important to take extra precautions to ensure you stay in the […]
4 Ways to Enhance your Annual Quality Improvement Plan
In order to make improvements that lead to higher quality care, better patient outcomes, and enhanced professional development, many Canadian provinces […]
4 Ways to Improve your Patients’ Waiting Room Experience
The waiting room is the first point of contact for patients and sets the tone for what they can expect […]