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News October 22, 2020 Telehealth By The Numbers: Is Virtual Care Here To Stay?

Before March of 2020, what did a doctor’s appointment look like to you? Booking an appointment, taking time off work to make the mid-day appointment, driving for 30 minutes to the doctor’s office, paying for parking, spending time in the waiting room – just for a prescription refill or simple question? Before the pandemic, the …

Best Practices News October 7, 2020 New CMS Guidelines For Safe Visitation: The Top 6 Takeaways

It was on March 14th that The Centers for Medicare and Medicaid (CMS) ordered the end to all in-person visits at senior care facilities across the country. In September, after six months of lockdown, outbreaks, and isolation, senior care homes could finally welcome visitors – sort of. CMS has released a new memo outlining ways …

News October 2, 2020 Moments For Care: A Look Back At Our Summer (Virtual) Concert Series

Summer. Usually a time for barbecues, gardening and soaking up some sun. The summer of 2020? Not so much. Nobody needed more cheering up this summer than those who live and work in senior care facilities. The pandemic hit them extremely hard, with all semblance of normalcy disappearing; most notably the live entertainment beloved by …

News September 29, 2020 Cliniconex Announces Partnership With WELL Health To Bring Their Patient Engagement Solutions To More Canadian Healthcare Providers

Since its founding in 2009, Cliniconex has been focused on using technology to automate repetitive tasks to help medical clinics and their care teams focus on what matters most; direct patient care. We are proud to announce a new partnership with a company who is also focused on the digitization of healthcare; WELL Health is both a primary …

News September 22, 2020 New CMS Rule Mandating Staff Testing and What It Means For Senior Care Homes

On August 25th, the Centers for Medicare and Medicaid (CMS) released a new Interim Rule requiring senior care facilities to establish a COVID-19 testing regimen for their staff. This new mandate requires homes to: Test Staff or Residents who show signs of symptoms Test all Staff or Residents in the case of an outbreak until …

News September 21, 2020 Adapting to the new communication standards of COVID-19

Although nothing much is certain in the current climate, one thing is clear, on top of the usual duties involved in caring for residents, care homes are now also responsible for keeping families informed of changes in visiting policies or infection control measures.  Current methods of resident family communication include: Manual phone calls Group emailing …

News July 22, 2020 Webinar Recap | Pandemic Lessons Learned: Best Practices and Emergency Preparedness in the Future

Are you still struggling to adapt to all the changes brought on by COVID-19? What are the future plans for compliance? For implementing new technologies? For updating your emergency preparedness plan? If you weren’t able to join the webinar we were a part of on July 15th, along with Fully Managed and Richter Healthcare. Here …

News July 15, 2020 Communicating During Covid-19

Life around the world has changed dramatically in 2020. Because of COVID-19, homelife, work-life, schools, and social lives are no longer what they used to be. Among the most heavily impacted by the pandemic are those that live and work in senior care.  Outbreaks in facilities have forced the sector to examine current methods and …

News June 23, 2020 The Road To Reopening | Ensuring Safe Visits In Senior Care

As lockdown restrictions ease across the country, visitors are slowly being allowed to return to senior care homes. For months, families and friends have been separated from each other, and soon, they can reunite in person. To ensure visits can continue, local health authorities have released guidelines (for example Ontario and CMS) to help maintain …

News May 15, 2020 New CMS COVID-19 Reporting Rules For Senior Care Facilities

On May 6th, The Centers For Medicare and Medicaid Services released an update clarifying the new reporting requirements for skilled nursing facilities should staff or residents test positive for COVID-19. These new regulations are intended to increase transparency between staff, residents and their families.  For more information, read the Q&A section here.