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Use Cases

Use Cases June 10, 2020 How Automation Can Help You Stay Compliant During COVID-19:

For facilities that have implemented Cliniconex’s Automated Care Messaging as part of their communications strategy, they have adapted the tool to suit their ever-changing needs, as well as to comply with local and federal regulations. Here are some of the ways in which they are making sure families stay informed. Following CMS Guidelines to notify …

Use Cases April 27, 2020 Customer Success Story | St. Joseph’s Continuing Care Centre

From nurses, to personal support workers, to administrators, to dieticians; there are many different roles and responsibilities within a senior care home and each one has been impacted differently by COVID-19. External communication and the methods with which they are delivered have never been more important. We sat down (virtually of course!) with Derek Soares, …

Use Cases April 3, 2019 Use Case: Appointment Status Updates

How Cliniconex automatically updates statuses into your clinic’s EMR One of the most crucial parts of the appointment reminder process is making sure that appointment reminder statuses are properly updated into the EMR.   With many appointment reminder systems, statuses can fail to properly update patient responses into the EMR scheduler. Without knowing if appointment …

Use Cases February 20, 2019 Use Case: Patient Reminders for Multiple Appointments on the Same Day

How Cliniconex reminds patients when they’re booked for multiple appointments in one day. One of the most common requests our implementation team receives is for a patient to be notified about multiple appointments on the same day- seems like it should be simple enough, right? Unfortunately, many existing solutions must send each patient 2, 3, …