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COVID-19 Planning and Emergency Reponse

Keeping resident families informed of their loved one's status is critical in an emergency.
Automated Care Messaging enables your Care Team to communicate effectively with families so they can focus on what matters: providing direct front-line care to residents.

What Is Automated Care Messaging?

As COVID-19 continues to severely impact senior care facilities, nursing staff continue to work diligently to prevent the spread of the virus.

Communicating ever-changing rules and procedures to resident families and loved ones is critical to maintaining trust and confidence in care teams, while also alleviating their stress caused by lack of information. Automated Care Messaging by Cliniconex is designed to improve communication through secure, easy and reliable message delivery.

Communication is a key component of any Emergency Preparedness plan. Our solutions are easy to deploy and require little-to-no training. Automated Care Messaging can help you save time

How We Can Help

Throughout the pandemic, effective and efficient communication with residents, families, and regulators has been paramount. This is a change in senior care that will continue past COVID-19. From severe weather to future outbreaks, Family Communications will remain a key component of Emergency Preparedness plans.

Proactive outreach alleviates stress families can feel in an emergent situation, while also reducing the number of inbound calls staff have to deal with when their efforts are needed elsewhere.

You should have the best tools available to make your Emergency Preparedness Plan as robust and effective as possible. Cliniconex can help you do that.

What's Next?

If you are a PointClickCare EHR customer, please reach out to your representative or email sales@pointclickcare.com.

If you use any other EHR, please reach out directly to the Cliniconex team at sales@cliniconex.com.

Within a matter of days, our team will equip your facility with Cliniconex’s Automated Care Messaging app so you can broadcast messages to your entire resident family community on an as-needed basis.

We can help senior care homes protect their residents.

This is a critical point in time and we want to help senior care homes protect their residents.

Our processes have been streamlined and we have realized efficiencies most noticeable in mass communications. In the event of an outbreak or emergency we have been able to enhance our process ensuring effective communication without diverting team members from other duties. We’ve decided to implement this platform across all of our 27 long-term care homes.