Automated Care Messaging allows you to contact all affected resident families within minutes, ensuring the timely delivery of critical information, with little-to-no staff effort required. Facility administrators can initiate one-to-many notifications and within minutes the targeted resident family contacts of a specific unit and/or facility are informed.
Ensure regulatory compliance and keep your emergency preparedness plan up-to-date with effective communication tools. Automated Care Messaging allows a single staff member to initiate a message to resident family members of an entire facility (or unit) in a matter of minutes. Responses are automatically logged in the EHR, creating an auditable trail for regulators.
Using contact information already stored in your EHR, Cliniconex applies pre-established corporate branding and workflow rules to send notifications via voice, text, or email via the family’s preferred device. The service also allows families to confirm receipt of the message or request a callback. Automated Care Messaging’s urgent service can be deployed in as little as 48 hours.