Eliminate congestion in the waiting room and reduce front-end staff interruptions.
Whether in line or online,
a waiting room experience
your patients will actually appreciate.
Whether you deliver care in person or virtually, keep your patients up-to-date and informed of wait times and their place in your queue.
Save staff time
Improve patient satisfaction and experience
Increase clinic revenue
Keep patients and staff safe
Wait Time Display
Display wait times in your clinic
Let your patients know what to expect. Display estimated wait times without any need for staff intervention or monitoring. Waiting Room Concierge integrates directly into your EMR and updates as the day progresses.
Display estimated wait times on your website
Allow your patients to check in on estimated wait times before they leave home. Wait time display is easy to add to your website and can be styled to match your clinic's branding.
Patient Queue Display
Display queue in the waiting room
Inform your patients of who is next to be seen. Continuously display the patient queue so they can see their place in line. WRC is integrated into your clinic’s EMR scheduler and updates automatically, without any intervention needed from front end staff.
Customize the display look and feel
Display patient names without compromising patient confidentially. Customize colours and format to match your brand and display information in the language of your choice.
Leave Return Messaging
Free patients from the waiting room
Give patients the freedom to leave the clinic until their appointment. Our system automatically notifies them to return when their turn is approaching. Eliminate congestion in the waiting room and reduce front-end staff interruptions. Works in conjunction with patient queue display.
Contact patients with method of choice
Ensure patients are confident they can leave the waiting room and return in time for their appointment. Automatically contact patients via their method of choice - voice, text, or email.
Ready to up your waiting room game?
We can help you keep your waiting room empty, but your patients informed.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.