Our solution automates your communication workflow, providing a streamlined and centralised system that accommodates the needs of your staff and families. Automated Care Messaging is built to fit right into your current processes, with easy deployment and little-to-no training needed, so it’s there whenever you need it.
What is Automated Care Messaging?
To see how our solution compares to current methods - see our discovery page.
Automated Care Message can be used to improve engagement with families, staff, other stakeholders and service users. Our team is on hand to show you how it can work for you and your care community.
How does it work?
Using your existing contact information; voice, text (SMS) and email notifications can inform loved ones and staff of emergencies, policy changes and general announcements.
Recipients are prompted to respond, confirming they have both received and understood the message, saving your staff time playing phone tag or manually managing responses.
All responses are automatically logged, creating an auditable trail for regulatory compliance.
How can we help?
Providing truly person-centred care requires the cooperation of both your staff and your resident families. During urgent situations, such as those posed by the pandemic, keeping everyone involved and engaged is key. Yet the need to regularly update and inform people can overwhelm staff in critical situations and take time away from care when it’s needed most.
To ensure that your risk management processes are as robust and effective as possible, your team should have the best tools available to communicate and coordinate in the most efficient way possible. We believe our solution can help you do just that.
See tips for effectively communicating your vaccination plan here.
Not the right time?
This is why, for the rest of 2021 when you register your interest in Automated Care Messaging in the form below, you can save up to £500 per home, when you're ready.