One Platform.
Every
Touchpoint.
Delivering superior engagement with a focus on speed and simplicity. From booking to follow-up, ACP eliminates manual tasks, simplifies workflows, and gives care teams the tools to engage patients and drive better outcomes.
Your Workflows, Your Way.
No two care teams work the same way. ACP is configured around your setting and the tasks that matter most — then runs each one end to end, automatically.
Empowering Care Teams Before, During, and After Care.
Built for today's healthcare environments, Automated Care Platform (ACP) optimizes communication and coordination across every touchpoint. From booking to follow-up, ACP eliminates manual tasks, simplifies workflows, and ensures care teams have the tools they need to engage patients and drive better outcomes.
The platform brings Automated Care Messaging (ACM) and Automated Care Scheduling (ACS) into one connected, EMR-integrated system — trusted across medical clinics, community paramedicine, senior care and hospitals to reduce administrative work and strengthen every patient relationship.
Prepare, Remind, and Reach
From clinic booking and reminders to paramedicine referrals, senior care admissions and hospital pre-admit, ACP reaches patients and families before care begins — so every team starts prepared.
Connect, Coordinate, and Care
Secure, EMR-driven messaging keeps clinicians, paramedics, families and hospital departments on the same page as care happens — coordinated across every team and compliant every time.
Follow Up, Survey, and Improve
Automated follow-up, surveys and family updates close the loop after every visit or home call — capturing outcomes, proving program value and building reputation across every setting.
Your Care Operations, Unified and Automated.
From patient messaging to appointment scheduling, Automated Care Platform brings every workflow together — securely, intelligently, and effortlessly. Every component shares one patient record, one system connection, and one login, so everything runs as one.
Two Connected Products. One Seamless Platform.
ACM and ACS share the same EMR connection, patient record, and login — and hand off to each other without duplicate work. Select a product to see it in action.
Connect Every Touchpoint.
A powerful, easy-to-implement communication solution that connects providers, patients and care teams through secure, automated outreach. Seamlessly integrated with your EMR/EHR, ACM reduces administrative workload while enhancing patient engagement — helping organizations deliver better care, faster.
Automated reminders via voice, text or email keep patients on track and schedules full.
Eliminate manual outreach so your team can focus on care, not phone calls.
Every message meets HIPAA- and PIPEDA-compliant standards, straight from your EMR.
Improve patient satisfaction through timely, relevant, personalized communication.
Integrate with no disruption and no downtime — outreach triggers from your system of record.
Booking, Forms and Feedback.
A simple, easy-to-implement solution that automates patient booking, digital forms and feedback collection. Seamlessly integrated with your EMR/EHR, ACS reduces administrative burden, improves access to care and enhances the scheduling experience — for both patients and staff, before, during and after visits.
Let patients self-book anytime without tying up phone lines.
Replace paperwork with digital forms that flow straight into your EMR.
Collect feedback automatically with post-visit surveys — no manual triggers.
Reduce staff workload by eliminating repetitive scheduling tasks.
Integrate effortlessly with your current systems — fast, simple and scalable.
One Platform, Tuned to How You Work.
The same connected system adapts to the priorities of each care environment — from clinic throughput to family transparency to health-system coordination.
Community Paramedicine
Automate client check-ins, family updates and care handoffs alongside your ePCR — and prove program value at renewal time.
- Automated client check-ins
- Proactive family updates
- Structured care handoffs
- ePCR integration (ImageTrend, ESO, Prehos, CSV)
Medical Clinics
Automate daily tasks. Improve outcomes and efficiency — one platform to handle reminders, booking, forms and follow-up, so you don't have to.
- Automated reminders from your EMR/EHR
- Self-booking access, 24/7
- Reduced no-shows
- Seamless EMR/EHR integration
Senior Care
Keep families informed, staff focused and your organization audit-ready — all from one platform, so teams can focus on what matters most.
- Alerts and emergency communications
- Family-centred messaging
- Audit-ready documentation
- EMR/EHR integration and event triggers
Hospitals
Simplify system coordination and scale care with confidence — unify communication across teams, automate routine workflows and support every patient touchpoint.
- Care transition support
- Patient education and engagement
- Secure, compliant messaging
- EMR-integrated coordination
The Cliniconex Solution Advisor
The Cliniconex Solution Advisor is your instant pathway from healthcare inefficiencies to automation success. Whether you are dealing with high no-show rates, manual reminders, or poor patient follow-up, this interactive tool analyzes your issue and recommends the right Cliniconex product features that solve it. Fast, focused, and personalized — launch it now and get a clear, actionable solution in under a minute.
One Platform. Measurable Results.
From saved hours to recovered revenue, Automated Care Platform drives outcomes that scale with your organization. Select a setting to see the impact.
Recover 925 Hours a Year
A 200-client program reclaims roughly 925 staff hours annually across check-ins, family updates and handoffs.
~65 ED Visits Avoided
Proactive outreach to high-risk clients heads off emergency department visits — about $21K in system savings.
$53K Combined Annual Value
Recovered hours plus avoided-visit savings, captured and reported automatically for renewal.
75% Fewer Family Calls
Proactive updates before, during and after every visit cut inbound family calls by roughly three quarters.
Save 4+ Hours a Day
Automated workflows take routine reminders, booking and follow-up off your team's plate.
Recover Up to $875 per Event
Fewer no-shows and cancellations mean recovered wages and protected revenue per incident.
Improve Clinic Profitability
Better resource allocation keeps schedules full and capacity working at its best.
Increase Retention and Lifetime Value
Consistent, timely engagement keeps patients coming back for continued care.
Save 17+ Hours per Incident
Automating manual outreach during events and emergencies frees staff for resident care.
Recover $875+ in Wages per Event
Staff efficiency during high-touch events translates directly into recovered labour cost.
Improve Regulatory Compliance
Built-in audit trails keep every message logged and every detail tracked.
Boost Family Engagement at Scale
Timely, reassuring updates strengthen family trust across the whole community.
Save Up to 25% in Admin Costs
Automation across clinical administration reduces manual overhead system-wide.
Prevent Unnecessary ER Visits
Targeted patient outreach keeps care timely and diverts avoidable emergency visits.
Improve Reimbursement
Support value-based care programs with proactive, documented patient engagement.
Coordinate Across Departments
Increase care-team coordination across departments and facilities in real time.
More Than Automation — Continuity, Consistency and Confidence.
From intake to recovery, ACP connects your teams and systems, ensuring patients never fall through the cracks and your staff always stays one step ahead. It standardizes communication across every team and department, keeps patients engaged between appointments, and delivers proactive outreach that prevents issues before they arise — reinforcing trust with branded, consistent messaging at scale, and built to grow with you: modular, secure and system-agnostic.
