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News September 22, 2020 New CMS Rule Mandating Staff Testing and What It Means For Senior Care Homes

On August 25th, the Centers for Medicare and Medicaid (CMS) released a new Interim Rule requiring senior care facilities to establish a COVID-19 testing regimen for their staff. This new mandate requires homes to: Test Staff or Residents who show signs of symptoms Test all Staff or Residents in the case of an outbreak until …

News September 21, 2020 Adapting to the new communication standards of COVID-19

Although nothing much is certain in the current climate, one thing is clear, on top of the usual duties involved in caring for residents, care homes are now also responsible for keeping families informed of changes in visiting policies or infection control measures.  Current methods of resident family communication include: Manual phone calls Group emailing …

News July 22, 2020 Webinar Recap | Pandemic Lessons Learned: Best Practices and Emergency Preparedness in the Future

Are you still struggling to adapt to all the changes brought on by COVID-19? What are the future plans for compliance? For implementing new technologies? For updating your emergency preparedness plan? If you weren’t able to join the webinar we were a part of on July 15th, along with Fully Managed and Richter Healthcare. Here …

News July 15, 2020 Communicating During Covid-19

Life around the world has changed dramatically in 2020. Because of COVID-19, homelife, work-life, schools, and social lives are no longer what they used to be. Among the most heavily impacted by the pandemic are those that live and work in senior care.  Outbreaks in facilities have forced the sector to examine current methods and …

Best Practices July 8, 2020 Let’s Be Clear: A Guide To Transparent Communication During COVID-19

Throughout the COVID-19 pandemic, senior care facilities have had to adapt to changing situations in their facilities, communities, and states or provinces; with each change being communicated to staff, residents, family members, and regulators. The increased need for transparency and proactive outreach has placed an extra burden on already strained care teams. To help support …

News June 23, 2020 The Road To Reopening | Ensuring Safe Visits In Senior Care

As lockdown restrictions ease across the country, visitors are slowly being allowed to return to senior care homes. For months, families and friends have been separated from each other, and soon, they can reunite in person. To ensure visits can continue, local health authorities have released guidelines (for example Ontario and CMS) to help maintain …

Case Study June 12, 2020 Customer Success Story | Brookdale Senior Living

“I would recommend Cliniconex because it solves a sizable problem in a remarkably simple way. They took a big problem and made an easy answer.”

Use Cases June 10, 2020 How Automation Can Help You Stay Compliant During COVID-19:

For facilities that have implemented Cliniconex’s Automated Care Messaging as part of their communications strategy, they have adapted the tool to suit their ever-changing needs, as well as to comply with local and federal regulations. Here are some of the ways in which they are making sure families stay informed. Following CMS Guidelines to notify …

Case Study May 26, 2020 Customer Success Story | Providence Care

The Cliniconex team is absolutely amazing. They made it so easy, so painless to get up and running very quickly. It saved us a ton of anxiety and concern.

News May 15, 2020 New CMS COVID-19 Reporting Rules For Senior Care Facilities

On May 6th, The Centers For Medicare and Medicaid Services released an update clarifying the new reporting requirements for skilled nursing facilities should staff or residents test positive for COVID-19. These new regulations are intended to increase transparency between staff, residents and their families.  For more information, read the Q&A section here.