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News August 7, 2019 Cliniconex Announces Partnership with CareWorx Fully Managed to Bring Automated Resident Family Engagement to Senior Care

Ottawa, Canada — Cliniconex, providers of an innovative resident family engagement solution designed to return time to care through workflow automation, today announced a partnership with CareWorx Fully Managed, leading supplier of 24×7 IT support and complete senior care technology solutions. The partnership seeks to make the Cliniconex solution more broadly available to skilled nursing …

Best Practices Case Study June 18, 2019 Case Study: University of Alberta Department of Family Medicine – Reducing No-Shows by 60%

University of Alberta Department of Family Medicine delivers better patient experiences and reduces no-show rates With four academic family medicine centre locations, the University of Alberta Department of Family Medicine provides cutting-edge care for families. In addition to the thousands of patients the Family Medicine team serves, it also provides a rich training ground for Alberta’s next …

Use Cases April 3, 2019 Use Case: Appointment Status Updates

How Cliniconex automatically updates statuses into your clinic’s EMR One of the most crucial parts of the appointment reminder process is making sure that appointment reminder statuses are properly updated into the EMR.   With many appointment reminder systems, statuses can fail to properly update patient responses into the EMR scheduler. Without knowing if appointment …

Ask Cliniconex February 27, 2019 Cliniconex FAQ

Want to learn more about how the solution works? Below are some of the frequently asked questions our team receives. How long is the setup? After Cliniconex receives access to your EMR, it takes a quick 1-hour workflow session to get your clinic up and running. Can we merge appointment reminders? Yes! If a patient has …

Best Practices February 27, 2019 Long Term Care Outbreaks: Why Communication is Key

As cold and flu season is upon us, it’s important to take extra precautions to ensure you stay in the best health possible to stop the spread of illnesses. For Long Term Care facilities, communication is key to controlling health outbreaks and keeping residents safe. Reduce the spread of outbreaks Creating alerts for outbreaks as …

Use Cases February 20, 2019 Use Case: Patient Reminders for Multiple Appointments on the Same Day

How Cliniconex reminds patients when they’re booked for multiple appointments in one day. One of the most common requests our implementation team receives is for a patient to be notified about multiple appointments on the same day- seems like it should be simple enough, right? Unfortunately, many existing solutions must send each patient 2, 3, …

Ask Cliniconex February 9, 2019 Anthony Mar Q&A

This week, we had a chance to sit down and chat with Cliniconex’s CEO, Anthony Mar! After a hard day at work, we asked Anthony some of our burning questions about his journey at Cliniconex and beyond. Some of his answers might surprise you! When you created Cliniconex, why did you choose to focus on …

Best Practices January 21, 2019 4 Ways to Enhance your Annual Quality Improvement Plan

In order to make improvements that lead to higher quality care, better patient outcomes, and enhanced professional development, many Canadian provinces have pushed for healthcare facilities to develop formal reports that outline quality improvement targets and activities. In Ontario, Quality Improvement Plans (QIPs) are used to help healthcare facilities improve quality issues and achieve targets. These …

Best Practices December 12, 2018 4 Ways to Improve your Patients’ Waiting Room Experience

The waiting room is the first point of contact for patients and sets the tone for what they can expect during their visit. That being said, a waiting room is not where most people would choose to spend their time. A survey by the digital agency Sequence reported that 63% of patients say waiting is …

Best Practices November 28, 2018 4 Ways to Combat Stress and Burnout in your Clinic

Winter is coming, and many of us head into the busiest and dreariest time of the year, it’s important to keep your work limit and mental health in mind. A survey performed by Statistics Canada showed that 27% of Canadian workers have high to extreme levels of stress, and 1 in 4 say the source …