Resource Centre

With Labour Day weekend over and fall just around the corner, we’re looking back on how the summer portion of […]

In 2004, the Federal Emergency Management Agency (FEMA) launched the National Preparedness Month campaign to help raise awareness about the […]

We recently had another round of Cliniconex Gives Back and the second charity we voted to support in 2022 was […]

It’s hard to believe summer is almost over. It’s even harder to believe our summer student Tiare is about to […]

Senior care operators are always looking for ways to attract and retain talent. As the current talent pool is rather […]

While care staff initially get into healthcare to take care of people, at the end of the day, healthcare organizations […]

When a new resident moves into a senior care home, staff are not just welcoming the resident, they are also […]

It’s well known that nurses are the backbone of a functioning healthcare organization. Not only do they provide patient care, […]

HIPAA. HIPAA compliance. These are terms that you see a lot of in the healthcare industry. But what does it […]

When an emergency happens, there are so many things out of your control that you and your staff need to […]

June is pride month, and while the census does not specifically measure the LGBTQ population, there are roughly 3 million […]

A medical clinic is a busy place. There are patients to schedule, follow-ups to book, and doctor’s schedules to work […]

Last week, we introduced you to Tiare, one of the two summer students we have with for the next few […]

Every year, the Cliniconex team welcomes summer students from various post-secondary institutions to spend a few months with us, learning, […]

Each year, National Skilled Nursing Week begins on Mother’s Day. It’s only fitting that those who dedicate their lives to […]

Healthcare has become more digitized, creating a more streamlined and inclusive experience for patients, but the wide array of technology […]

Vaccines. They are a subject we are all familiar with after living through a pandemic, but did you know that […]

In late 2016 the Centers for Medicare and Medicaid (CMS) introduced their Emergency Preparedness Rule with the goal of establishing […]

Whether you are new to Automated Care Messaging or are already messaging like a pro, here are a few tips, […]

April is stress awareness month. Unsurprisingly, stress has been on the rise over the past few years with 65% of […]

What is the care continuum? The care continuum is a model of the progression of care for patients. It is […]

Mental health has been an important topic of conversation throughout the pandemic. Still, a somewhat taboo subject, acknowledging and talking […]

If interprofessional collaboration makes health care providers more effective and efficient while improving patient outcomes; why is it not more widely used?

It’s 4 am. The power is out from a storm and you need to enact the emergency outreach plan at […]

In its simplest form, value-based care (VBC) is when reimbursement payments are directly tied to the quality of care provided, […]

Mental health. It’s a term we are all familiar with after living in a pandemic. For healthcare workers, the gruelling […]

Looking back on the past two years, change and adaptability are the two words that come to mind first when […]

Social care home staff have had to be vaccinated since mid-November to be able to continue working. Since the mandate […]

The case for the mandatory vaccination of senior care staff has gone to the Supreme Court for debate. While compliance […]

The past year was another rollercoaster; with lockdowns, vaccines, new variants and booster shots being just a few of the […]

What a year. While 2020 was a wild ride, there was nothing dull about 2021. People got vaccinated against COVID-19, […]

Care homes have always had too few staff. The pandemic has intensified the shortage and the recently implemented vaccine mandate […]

Everyone celebrates the holidays differently, with traditions reflecting religion, culture and long-standing family customs. One common thread between celebrations is […]

Senior care facilities have always had too few staff. The pandemic has intensified the shortage and the soon-to-be-implemented vaccine mandate […]

The focus of most senior care facilities for the past 18 months has been on urgent communications reacting to time-sensitive […]

While administrative tasks are an essential part of any medical clinic, there are plenty of ways to spend less time […]

As the fourth wave of COVID-19 grips the country, the importance of receiving a vaccine for the virus has never […]

When our team is asked to submit organizations for our quarterly donation program, they are asked to think about causes […]

On August 18th, it was announced by the United States federal government that all staff of Skilled Nursing and Assisted […]

Last month, to the surprise of many, the government announced plans to make vaccinations mandatory for those working in English […]

Purpose-driven communications have been at the forefront of our lives over the past 18 months; whether from the government, employers, […]

Of the many challenges and struggles senior care homes have faced during the COVID-19 pandemic, communicating with residents, families and […]

If there’s one thing the COVID-19 pandemic has taught us, it is the extreme importance of constant, clear, communication. Here […]

One thousand hours. Forty-one days. That’s a lot of time. If you had 1000 hours you could watch the movie […]

The challenge of acquiring and retaining staff in social care was prevalent pre-pandemic, but since then much has changed. Those […]

March means the end of the first quarter of 2021, and along with spring and vaccinations, it means the next […]

Since March of 2020, COVID-19 has directed our lives; from where we go, what we do, who we see and how […]

The end is in sight – we hope. Residents and staff (and hopefully soon designated visitors!) are receiving their COVID-19 […]

Last week, more than 150 million Americans were impacted by a severe winter storm, leaving them without power, or water, […]

The end is in sight – we hope. Residents and staff of long term care facilities are receiving their COVID-19 […]

Cliniconex is a company that focuses not just on our customers in healthcare but on our community as a whole. […]

Like the rest of 2020, the holidays this year are going to be very different. Getting together with family and […]

Tips and tricks to ensure your senior care community receives (and reads!) the important information you send them.

Before March of 2020, what did a doctor’s appointment look like to you? Booking an appointment, taking time off work […]

The past eight months have been challenging. From the COVID-19 pandemic, to extreme weather, to new regulations being enacted, 2020 […]

It was on March 14th that The Centers for Medicare and Medicaid (CMS) ordered the end to all in-person visits […]

Summer. Usually a time for barbecues, gardening and soaking up some sun. The summer of 2020? Not so much. Nobody […]

Since its founding in 2009, Cliniconex has been focused on using technology to automate repetitive tasks to help medical clinics […]

On August 25th, the Centers for Medicare and Medicaid (CMS) released a new Interim Rule requiring senior care facilities to […]

Although nothing much is certain in the current climate, one thing is clear, on top of the usual duties involved […]

Are you still struggling to adapt to all the changes brought on by COVID-19? What are the future plans for […]

Life around the world has changed dramatically in 2020. Because of COVID-19, homelife, work-life, schools, and social lives are no […]

Throughout the COVID-19 pandemic, senior care facilities have had to adapt to changing situations in their facilities, communities, and states […]

As lockdown restrictions ease across the country, visitors are slowly being allowed to return to senior care homes. For months, […]

“I would recommend Cliniconex because it solves a sizable problem in a remarkably simple way. They took a big problem and made an easy answer.”

For facilities that have implemented Cliniconex’s Automated Care Messaging as part of their communications strategy, they have adapted the tool […]

The Cliniconex team is absolutely amazing. They made it so easy, so painless to get up and running very quickly. It saved us a ton of anxiety and concern.

On May 6th, The Centers For Medicare and Medicaid Services released an update clarifying the new reporting requirements for skilled […]

Like most of us right now, I’m sure you are checking the news quite frequently and know that COVID-19 is […]

Keeping resident families informed of their loved one’s status is critical in an emergency. The current COVID-19 crisis has made […]

From nurses, to personal support workers, to administrators, to dieticians; there are many different roles and responsibilities within a senior […]

With daily changes to social distancing rules and guidelines and which businesses and services stay open, access to healthcare for […]

While we all do our part to limit the spread of the virus by staying home and limiting social interactions, here are some ways to stay connected and social – from a distance.

More and more, nurses are using technology to streamline their workload to leave more time for helping patients on their healthcare journeys.

Having a life-threatening allergy or immune system disorder can be frightening. That’s why the NL Allergy & Immunology clinic in […]

Mississauga, ON – February 4, 2020 – PointClickCare, the leading cloud-based software vendor for the senior care market, and Cliniconex, […]

A month after implementing TELUS Health’s PS Suite, Eye Associates added Cliniconex’s customizable, automated patient appointment reminder service to increase clinic efficiency, enable better communications, and improve the patient experience.

Technology can help specialists – and their staff – get back to caring for their patients by reducing the amount of time spent making calls following up and confirming appointments. By using automated booking notifications, patients are easily notified of referrals with no extra work for the front-end staff.

Ottawa, Canada — Cliniconex, providers of an innovative resident family engagement solution designed to return time to care through workflow […]

Cliniconex helps deliver a 60% reduction in no-shows

How Cliniconex automatically updates statuses into your clinic’s EMR One of the most crucial parts of the appointment reminder process […]

Want to learn more about how the solution works? Below are some of the frequently asked questions our team receives. […]

As cold and flu season is upon us, it’s important to take extra precautions to ensure you stay in the […]

How Cliniconex reminds patients when they’re booked for multiple appointments in one day. One of the most common requests our […]

This week, we had a chance to sit down and chat with Cliniconex’s CEO, Anthony Mar! After a hard day […]

In order to make improvements that lead to higher quality care, better patient outcomes, and enhanced professional development, many Canadian provinces […]

The waiting room is the first point of contact for patients and sets the tone for what they can expect […]

Winter is coming, and many of us head into the busiest and dreariest time of the year, it’s important to […]

On August 8th, 2018, the College of Physicians and Surgeons of British Columbia revised the Referral-Consultation Process guideline. This revision […]

The Cliniconex team will be exhibiting at the 2018 PointClickCare SUMMIT from November 4th to 7th. The event will be […]

This May, Cliniconex travelled to Vancouver to participate in the annual e-Health conference, hosted by Digital Health Canada, Canada Health […]

Preparing patients for their clinic visits has never been more effective or more productive on PS Suite. We are excited […]

Pre and post appointment communication can play a large role in improving patient engagement, and in turn, their health outcomes. […]

Leading edge patient engagement saves doctors’ time and allows them to extend the walls of their clinic February 21st, 2017 […]

(Ottawa, ON) —Calian Group Ltd. (TSX:CGY) is pleased to announce that on October 31, 2016 it acquired a small equity […]

Resellers and innovative e-health technology combined to accelerate leadership position (Ottawa, ON) – Capital Angel Network and Cliniconex jointly announced […]

July has been busier than ever at Cliniconex.  Lots of new partnerships and customers and we are close to closing […]