Cliniconex UK

North America’s fastest growing resident family engagement solution goes transatlantic - expanding our team and reach to new shores.

Continuing our mission to put
patients & residents at the centre of healthcare.

Since 2009, Cliniconex has been committed to changing the face of patient and resident family engagement in healthcare. For us, this goal means helping to inspire change that is felt across institutions and borders.

We have created a dedicated new UK division of Cliniconex that will work closely alongside our headquarters to bring Automated Care Messaging (ACM) to UK long-term care facilities. Our UK team will continue our mission, to facilitate the work of care teams, and to put patients and residents at the heart of care.

Want To Work Together?Learn More About ACM

Our focus: bringing Automated Care Messaging to the UK

Cliniconex UK has started its journey with one clear objective: returning time to care.

Why?

After seeing the increased burden COVID-19 has had on senior care in North America, we worked tirelessly to bring our ACM solution to 1,100 facilities in just six weeks. By waiving implementation costs to maximise our reach, we upgraded existing communication processes for over 100,000 residents and their families, returning tens of thousands of hours of care.

COVID-19 has placed a spotlight on care homes and the need to adopt efficient, auditable processes that can support varying degrees of demands and pressures. With ACM as our flagship solution for the UK, we seek to directly address these challenges, both inherent and new.

How?

Automated Care Messaging (ACM) is a tool for contacting resident families, staff and other stakeholders, optimizing existing communication processes through a light touch, autonomous solution. ACM allows staff to conduct outreach in minutes, saving them hours of time spent on manual outreach.

Using existing contact information stored by care homes; voice, text (SMS) and email notifications can inform loved ones of an outbreak, emergency, policy change notifications and social announcements. All of these communications are automatically logged, creating a clear audit trail and ensuring regulatory compliance.

Our UK Team

Paddy Gardner
Paddy Gardner
Head of Business Development

Ellie Seddon
Ellie Seddon
Head of Accounts

Sotos Hadjipanayi
Sotos Hadjipanayi
Partner Integration Lead

Giorgos Andreou
Implementation Lead

Emily Fothergill
Emily Fothergill
Head of Technical Support

ACM better connects care homes

Improve emergency preparedness while alleviating budgetary and time pressures in the same solution.

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