Workflow without the work – Cliniconex is designed to run seamlessly in the background without any added effort by your front end staff. We fit your current workflow, so there’s almost no training. Our reliable, set and forget solution, allows for numerous customizations based on your clinic needs.
Provide specific appointment details:
✓ Based on appointment type, location, provider or a combination ✓ Provide appointment-specific instructions ✓ Include policies for cancellations and no shows ✓ Provider name overrides ✓ Specific phone numbers, by provider, location, etc.
Flexible Contact Method
Patients contact, by clinic or patient preference by:
✓ Voice ✓ Text/SMS ✓ Email
Select the specific conditions for each notification:
✓ Choose # of days in advance for sending ✓ Select your clinic’s business days ✓ Include notifications based on appointment, location, date or any combination ✓ Choose which providers to include, or combine with above for targeted engagement ✓ Create time overrides to manage arrival times vs scheduled times
Our clinic can personalize email messaging by including:
✓ Personalized Clinic Caller ID ✓ Logos and colours ✓ Maps and clinic directions ✓ Website links
Create overrides for specific requirements, such as:
✓ Combine a patient’s multiple, same-day appointments into one reminder ✓ Manage group appointments ✓ Allow for time offset ✓ Select appointments to include or exclude
Custom reports allow you to manage:
✓ Regular emails to single or multiple addresses of your choice ✓ Reporting options and frequency based on your clinic needs