There are many reasons a user may want to add an attachment to a message, including:
- Sending newsletters
- Attaching forms for intake, discharge and care plans
- Providing educational material or instructional videos on patient care.
- Sharing welcome packages with new residents and families.
For messages where the same attachment will be sent each time (i.e. a welcome message) the template or message must be saved with the attachment for repeated use.
There is no limit to the number of attachments a user can send, however, the maximum size of a file is 10MB. Consider a format that is most widely used to ensure recipients can view the content, such as a PDF.
To add an attachment to a message simply:
- Open a template or create a new message
- Click the 📎 attachments bar
- Select the file(s) you wish to upload
- A pop-up will confirm the attachments have been added to the message
Note: Messages with an attachment can be sent via email only. When an attachment is added to a message, it will be changed to email by default.
Note: Valid file formats include: “gif”, “jpeg”, “jpg”, “png”, “raw”, “csv”, “doc”, “docx”, “pdf”, “ppt”, “pptx”, “tsv”, “txt”, “wpd”, “xls”, “xlsx”, “odt”.