We’re on a mission to put patients and residents at the centre of healthcare.

Cliniconex was born from a fundamental need: to liberate healthcare providers from time-consuming administrative tasks, allowing them to prioritize patient care through frequent and transparent communication between the care team, the patient and their family. It began with a medical clinic’s challenge in managing appointment reminders, leading to the creation of ACM Alerts and demonstrating the power of targeted automation.

This initial success fueled our broader vision. Driven by a commitment to innovation and deep collaboration with our users, we expanded our reach. When a long-term care facility sought to improve communication and care coordination, we applied our expertise to develop ACM Messenger, extending our solutions to the vital senior care sector.

At Cliniconex, we believe in the power of partnership. We listen, learn, and adapt, ensuring our solutions are not just tools but tailored responses to the evolving needs of the healthcare community. We are committed to building tools that simplify complex processes, allowing healthcare professionals to focus on delivering exceptional care.

We focus on three core areas: Community, Culture, and Customer.

Community: We believe in being active in both our local and healthcare communities. Our quarterly “CCX Gives Back” program exemplifies this commitment, where employees nominate and vote on a local organization to support through volunteering and a $1,000 donation. We also strive to contribute to the broader healthcare community, establishing a customer champion community to showcase the positive impact of our solutions and inspire others in the healthcare industry.

Culture: At Cliniconex, we embrace diversity and inclusion, recognizing the value of different perspectives. We strive to create a workplace where everyone feels welcome and respected. We prioritize work-life balance by offering flexible work arrangements. We believe in transparent communication, keeping employees informed and encouraging open dialogue. Collaboration and teamwork are essential to our culture, and we foster a positive environment with fun social activities.

Customer: We design solutions that work for our customers, not the other way around. Our solutions are user-friendly and configurable to meet unique requirements. We value customer feedback and incorporate it into our product development process. We ensure seamless integration with existing HealthTech solutions. We provide comprehensive training and educational resources to empower our customers. We also maintain proactive communication to keep customers informed about updates and industry trends.

We’re firm believers that the details make all the difference. That’s why we dedicate time and effort to ensure our solutions align perfectly with our customers’ unique requirements. We actively seek and value their feedback, acting as advocates for their patients and residents. This collaborative approach allows us to adapt existing solutions and pioneer new ones, ensuring we’re always meeting the evolving needs of those we serve.