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News June 23, 2020 The Road To Reopening | Ensuring Safe Visits In Senior Care

As lockdown restrictions ease across the country, visitors are slowly being allowed to return to senior care homes. For months, families and friends have been separated from each other, and soon, they can reunite in person. To ensure visits can continue, local health authorities have released guidelines (for example Ontario and CMS) to help maintain …

Case Study June 12, 2020 Customer Success Story | Brookdale Senior Living

“I would recommend Cliniconex because it solves a sizable problem in a remarkably simple way. They took a big problem and made an easy answer.”

Use Cases June 10, 2020 How Automation Can Help You Stay Compliant During COVID-19:

For facilities that have implemented Cliniconex’s Automated Care Messaging as part of their communications strategy, they have adapted the tool to suit their ever-changing needs, as well as to comply with local and federal regulations. Here are some of the ways in which they are making sure families stay informed. Following CMS Guidelines to notify …

Case Study May 26, 2020 Customer Success Story | Providence Care

The Cliniconex team is absolutely amazing. They made it so easy, so painless to get up and running very quickly. It saved us a ton of anxiety and concern.

News May 15, 2020 New CMS COVID-19 Reporting Rules For Senior Care Facilities

On May 6th, The Centers For Medicare and Medicaid Services released an update clarifying the new reporting requirements for skilled nursing facilities should staff or residents test positive for COVID-19. These new regulations are intended to increase transparency between staff, residents and their families.  For more information, read the Q&A section here.

News May 11, 2020 Need A Moment? Take A (Virtual) Break With Us

Like most of us right now, I’m sure you are checking the news quite frequently and know that COVID-19 is disproportionately affecting senior care homes. While some might welcome social distancing during the crisis, for those in senior care, not having family and friends visit, let alone not being able to socialize with fellow residents, …

News May 1, 2020 Automated Care Messaging | A Special Offer During COVID-19

Keeping resident families informed of their loved one’s status is critical in an emergency. The current COVID-19 crisis has made this more important than ever before. With senior care facilities continuing to feel the impact of the virus, care teams are working long hours and extra shifts to care for their residents, while also conducting …

Use Cases April 27, 2020 Customer Success Story | St. Joseph’s Continuing Care Centre

From nurses, to personal support workers, to administrators, to dieticians; there are many different roles and responsibilities within a senior care home and each one has been impacted differently by COVID-19. External communication and the methods with which they are delivered have never been more important. We sat down (virtually of course!) with Derek Soares, …

News April 23, 2020 Five Ways To Engage With Patients During COVID-19

With daily changes to social distancing rules and guidelines and which businesses and services stay open, access to healthcare for non-emergent cases is becoming a challenge. Patients need care, but it is not only doctors who now have a responsibility to keep fellow citizens safe and healthy. During these uncertain times, communication from a healthcare …

News April 2, 2020 How to keep communicating with seniors during COVID-19

While we all do our part to limit the spread of the virus by staying home and limiting social interactions, here are some ways to stay connected and social – from a distance.