Eliminate congestion in the waiting room and reduce front-end staff interruptions.
Whether in line or online,
a waiting room experience
your patients will actually appreciate.
COVID-19 has changed the way providers deliver healthcare. To ensure the health and safety of patients, crowded, in-person waiting rooms are becoming a thing of the past.
Save staff time
Improve patient satisfaction and experience
Increase clinic revenue
Keep patients and staff safe
Wait Time Display
Display wait times in your clinic
Let your patients know what to expect. Display estimated wait times without any need for staff intervention or monitoring. Waiting Room Concierge integrates directly into your EMR and updates as the day progresses.
Display estimated wait times on your website
Allow your patients to check in on estimated wait times before they leave home. Wait time display is easy to add to your website and can be styled to match your clinic's branding.
Patient Queue Display
Display queue in the waiting room
Inform your patients of who is next to be seen. Continuously display the patient queue so they can see their place in line. WRC is integrated into your clinic’s EMR scheduler and updates automatically, without any intervention needed from front end staff.
Customize the display look and feel
Display patient names without compromising patient confidentially. Customize colours and format to match your brand and display information in the language of your choice.
Leave Return Messaging
Free patients from the waiting room
Give patients the freedom to leave the clinic until their appointment. Our system automatically notifies them to return when their turn is approaching. Eliminate congestion in the waiting room and reduce front-end staff interruptions. Works in conjunction with patient queue display.
Contact patients with method of choice
Ensure patients are confident they can leave the waiting room and return in time for their appointment. Automatically contact patients via their method of choice - voice, text, or email.
Ready to up your waiting room game?
We can help you keep your waiting room empty, but your patients informed.