Locating Form Submissions in PointClickCare

Locating Form Submissions in PointClickCare

When a resident or family member completes a form or survey via ACM Alerts or ACM Messenger, the submission and any accompanying uploads are automatically uploaded to their profile in PointClickCare. This ensures that resident information is centralized and easily accessible to the care team.

Finding Form Submissions in PointClickCare

To locate a  submission, follow these steps withinPointClickCare:

  1. Navigate to the Admin tab and click on Residents.
  2. Find and select the specific resident you need.
  3. Click on the Misc tab within the resident’s profile.
  4. Locate the file. You can identify it by the Category, which will be labelled Cliniconex.
  5. Note the file name, which uses the format formName_formSubmissionUid.pdf
  6. Click on the file to open and view the PDF of the submission.
  7. While the submission PDF will indicate if an attachment (such as photos or scanned IDs) were included, the files themselves are accessed through the Automated Care Platform (ACP). Instructions for downloading attachments are here.

💡Note: Submissions do not automatically populate or update data fields within PointClickCare. Any changes to the resident’s profile (such as contact info or medical history) must be updated manually by staff.

What’s Next?