Automated
Care Scheduling
Care scheduling software that simplifies patient care coordination with streamlined scheduling, data collection, and real-time feedback.
Everything You Need to Coordinate Care, Streamline Scheduling, and Optimize Workflows.
Automated Care Scheduling (ACS) is care scheduling software that combines Booking, Forms, Surveys, Scheduler and Check-In to streamline every patient interaction and support better care coordination. Integrated with your EMR/EHR, ACS automates bookings, captures patient data, and balances care schedules — all without extra administrative effort.
As part of the Automated Care Platform (ACP), ACS also works with Automated Care Messaging (ACM) to unify scheduling and communication in one seamless patient engagement solution.
Reduce staff workload with automated scheduling
Improve access and patient satisfaction
Eliminate paperwork with digital forms and surveys
Optimize schedules and increase revenue
Five Modules. One Scheduling Engine.
Select a module to see it in action — a live look at how each part of Automated Care Scheduling works.
Booking Anytime. Anywhere.
ACS Booking gives patients the ability to book appointments online — anytime, anywhere — using real-time availability from your existing schedule.
Let patients book anytime, reducing calls and improving satisfaction.
Bookings sync with your EHR — no extra steps or double entry.
Manage multiple providers, locations, and calendars — effortlessly.
Control bookings with configurable approval flows and rules.
Automatically verify patients using EMR data before booking.
Forms No Paper. No Hassle.
ACS Forms lets patients skip manual forms, allowing you to collect patient information quickly and accurately using configurable digital forms.
Patients complete and edit forms online — no paper, no hassle.
Create custom forms with drag-and-drop ease — no coding required.
Start fast with ready-to-use, configurable form templates.
Collect files and e-signatures securely, all in one step.
Send forms via email or text — right from your EMR workflow.
Surveys Listen. Act. Improve.
Collect and act on feedback by automating ACS Surveys that track trends and improve care through data-driven insights.
Use smart branching to tailor questions based on responses.
Build custom surveys in minutes — no tech skills needed.
Launch faster with proven, pre-built survey templates.
Seamlessly connect with tools like CoreQ for compliance and insights.
Send surveys by email or text — automatically, post-visit.
Scheduler Beyond the Spreadsheet.
ACS Scheduler automates monthly staff, room, and equipment scheduling — turning the spreadsheet-and-whiteboard scramble into an optimized schedule your coordinator just reviews and publishes.
Generate an optimized monthly schedule in one pass, then accept it or regenerate.
Apply rotation, union, and priority rules so every schedule stays compliant.
Coordinate physicians, staff, rooms, and equipment in one place.
Define shift types, capacities, and colour-coded categories at a glance.
Ask who is free, what is booked, and what shifts when plans change. Let the assistant do the rest.
Check-In Skip the Front-Desk Queue.
ACS Check-In turns the front-desk queue into a self-serve experience — patients check themselves in, confirm their details and settle any balance in seconds, so staff can focus on care instead of the line.
Patients check themselves in from a kiosk or their own phone on arrival.
Contact, insurance and consent details are confirmed and updated at check-in.
Collect copays and outstanding balances as part of the check-in flow.
Front-desk and clinical teams see who has arrived and who is waiting in real time.
Close the visit with check-out steps and follow-up, ideal for senior care and hospitals.
Simplify Scheduling. Enhance Every Interaction.
Inefficient Workflows, Manual Booking
Your staff spend hours managing calendars, collecting patient information, rescheduling appointments and asking for feedback. Automated Care Scheduling streamlines the process, saving time and improving daily operations.
Empty Slots, Lost Revenue
When schedules are not filled, revenue is lost. Automated Care Scheduling helps fill your calendar by letting patients book 24/7 and automating appointment management.
Paper-Based Processes, Data Risks
Manual forms and scheduling create opportunities for human error and compliance gaps. Automated Care Scheduling supports secure, digital workflows aligned with HIPAA/PIPEDA standards.
The Cliniconex Solution Advisor
The Cliniconex Solution Advisor is your instant pathway from healthcare inefficiencies to automation success. Whether you are dealing with high no-show rates, manual reminders, or poor patient follow-up, this interactive tool analyzes your issue and recommends the ACP suite and features that solve it. Fast, focused, and personalized — launch it now and get a clear, actionable solution in under a minute.
Transform Collaboration, Drive Results.
From efficiency gains to stronger relationships, Automated Care Scheduling delivers business impact where it matters most.
Fewer No-Shows = More Visits
Automated confirmations and reminders drastically reduce no-shows, ensuring appointment slots are kept full and revenue stays consistent.
24/7 Booking = More Conversions
Patients can schedule appointments outside regular hours, helping organizations capture business that would otherwise be missed due to staffing limitations.
Turn Cancellations into Opportunities
When cancellations happen, waitlist automation fills gaps by offering the spot to other patients — recovering revenue that would be lost.
Maximize Provider Utilization
Smart scheduling logic evenly distributes appointments, reducing idle time and increasing each provider's billable hours.
Boost Retention with a Seamless Experience
Easy, modern booking experiences increase patient satisfaction and make it more likely they will return for follow-up care.
Eliminate Paper-Based Forms
Say goodbye to scanning, filing, and lost paperwork. Patients complete forms online, and data flows directly into your EMR/EHR — automatically.
Simplify Rescheduling and Cancellations
Patients manage their own changes through secure links, avoiding bottlenecks at the front desk and freeing up staff.
Automate Unpaid Tasks
Eliminate paper trails, sticky notes, and spreadsheets. Automation handles surveys, feedback, and follow-ups with consistency.
Real-Time EMR Integration
Every appointment booked online is synced directly with your EMR, so staff do not have to enter data twice or manage conflicting calendars.
Increase Operational Efficiency Across Sites
ACS supports multiple locations and providers, enabling standardized workflows and visibility at scale.
Convenient, 24/7 Access
Patients can book or complete forms when it works for them — during breaks, late at night, or weekends — improving accessibility and satisfaction.
Reduce Anxiety Through Clarity
Digital tools reduce patient anxiety and improve experience through clarity, control, and efficient access to information and services.
No Waiting on Hold
Digital booking removes the frustration of calling your organization and being placed on hold or in a callback queue.
Personalized Scheduling Experience
Patients see only the relevant appointment or event types and providers, streamlining the process and reducing confusion.
Faster Intake/Discharge with Forms and Surveys
When paired with ACS Forms, patients can complete tasks for intake or discharge in advance — reducing wait times and improving flow.
Grow Positive Reviews
Prompt satisfied patients to share their experience, turning everyday goodwill into public reviews that strengthen your reputation.
Catch Concerns Early
Automated surveys surface issues early, so your team can respond before a concern becomes a negative review.
Strengthen Patient Trust
A smooth, self-serve scheduling and intake experience builds the kind of trust that keeps patients coming back.
Turn Feedback into Improvement
Channel survey results into a clear view of what is working, so leaders can act with confidence.
See Exactly What Matters to You.
See what matters most to you. Every Cliniconex demo is tailored to your organization — focused on solving your challenges and showing exactly how our solutions work for your team.
