See How ACP Stacks Up.
A simple, side-by-side look at the Automated Care Platform and the tools care teams compare it with. Every fact comes from a public source you can check.
ACP Side by Side
Pick a care setting. To swap a vendor, tap its name at the top of the table.
Clinics need fewer no-shows, faster intake and less time on the phone. ACP covers reminders, booking, forms, check-in, referrals and AI in one platform connected to your EMR.
- Offered
- Partly
- Not listed publicly
| Capability | ACPAutomated Care Platform | |||
|---|---|---|---|---|
| Appointment Reminders and Recalls | OfferedACM Alerts | OfferedEmail or SMS | OfferedSMS, voice or email | Offered |
| Targeted Voice, Text and Email Messages | OfferedACM Messenger | PartlyPartlyEmail group messages; voice not listed | PartlyPartlyBulk email and newsletters | PartlyPartlyMass email |
| Secure Patient Messaging | OfferedACM Vault | Offered | OfferedEncrypted two-way messaging | Offered |
| Wait Times and Virtual Queuing | OfferedACM Concierge (add-on) | PartlyPartlyReferral wait times | PartlyPartlyCheck in from the parking lot | PartlyPartlyKiosk queue display |
| Online Self-Booking | OfferedACS Booking | Offered | Offered | Offered |
| Digital Forms and Surveys | OfferedACS Forms and Surveys | Offered | OfferedIntake and triage eForms | Offered |
| Remote and Kiosk Check-In | OfferedACS Check-In | OfferedKiosks and tablets | PartlyPartlyMobile and QR check-in | Offered |
| Staff, Room and Equipment Scheduling | OfferedACS Scheduler | Not listed | Not listed | PartlyPartlyOn-call clinicians (Switchboard) |
| Referral Intake, Waitlists and Provider Directory | OfferedACS Referral Centre (add-on) | OfferedeReferral and central intake | PartlyPartlyReferral management in portal | PartlyPartlySpecialist request to book |
| AI Scribe | OfferedACI Encounters | Not listed | Not listed | Not listed |
| AI Voice and Chat Receptionist | OfferedACI Receptionist | Not listed | Not listed | Not listed |
| AI Assistant for Staff | OfferedACI Assistant | PartlyPartlyECKO support assistant | Not listed | OfferedClinician Assistant, AI inbox triage |
| Total | 12 of 12 | 6 of 12+3 partly | 4 of 12+4 partly | 6 of 12+4 partly |
Some ACP capabilities are add-ons, marked “(add-on)”.
About the Vendors Above
OceanMD
Patient reminders by email or SMS, secure patient messages, email group messages, online booking with one-time booking links, eForms and website forms, Ocean Studies surveys, check-in kiosks and tablets, and an eReferral, eConsult and eOrder network with central intake.
Integrates with PS Suite, Med Access, Accuro and OSCAR Pro. Reports 50K+ users and 170K+ monthly eReferrals. ECKO is an AI assistant for its help content.
ACP offers 12 of 12 capabilities in this comparison. OceanMD offers 6, and partly 3.
- Staff, Room and Equipment Scheduling
- AI Scribe
- AI Voice and Chat Receptionist
- Targeted Voice, Text and Email Messages
- Wait Times and Virtual Queuing
Pomelo (TELUS Health)
Appointment reminders by SMS, voice or email, encrypted two-way messaging, online booking, a patient portal, bulk email and newsletters, mobile and QR check-in, and intake and triage eForms that sync to the EMR.
Sold by TELUS Health as an EMR add-on.
ACP offers 12 of 12 capabilities in this comparison. Pomelo offers 4, and partly 4.
- Staff, Room and Equipment Scheduling
- AI Scribe
- AI Voice and Chat Receptionist
- AI Assistant for Staff
- Targeted Voice, Text and Email Messages
Sources (1)
Cortico
Online booking, reminders, secure messaging, mass email, telehealth, intake forms that write back to the EMR, an iPad kiosk with queue display, on-call management, a clinician assistant and AI inbox triage.
Publishes plan pricing. Works with OSCAR Pro, Accuro, Juno, NextGen, Practice Fusion and other EMRs.
ACP offers 12 of 12 capabilities in this comparison. Cortico offers 6, and partly 4.
- AI Scribe
- AI Voice and Chat Receptionist
- Targeted Voice, Text and Email Messages
- Wait Times and Virtual Queuing
- Staff, Room and Equipment Scheduling
Built to Reach Every Patient, Client, Resident and Family
One Platform Across Settings
Medical clinics, senior care, hospitals and community paramedicine use the same platform, in Canada and the US.
Connected to Your EMR
Voice, text and email messages go out from your EMR or EHR schedule, with no manual work.
AI in the Same Place
AI notes, an AI receptionist and an AI assistant work alongside messaging and scheduling.
