Navigating Settings in ACP

Navigating Settings in ACP

Configure Automated Care Platform to match your workflow. Learn how to update account details and fine-tune your configuration options to ensure ACP runs exactly as intended.

Access to settings depends on your assigned user role:

  • Organizational Settings Can access and manage Organizational Settings
  • Managers: Can access and manage Onboarding Requirements.
  • Users: Can access and manage Account Settings.

Step 1: Organizational Settings

Navigate to Header >Settings to:

  1. Edit consent settings
  2. Update default consent behaviour
  3. Change the default consent message

Navigate to Header>Settings>Onboarding Requirements to:

  1. Configure  facility settings
  2. Complete toll-free number registration
  3. Configure communication record logging settings

Step 2: Account Settings

Navigate to Header>Settings>Account to:

  1. Edit user email
  2. Select a timezone
  3. Change or update passwords

What’s Next?