We’re making it easier to get people in the door with less friction. We’ll show you new ways for patients, residents and families to book appointments online without the back-and-forth, plus a digital check-in experience that moves people through faster and takes the paperwork off your front desk — two new ways to coordinate with your care community before they ever arrive.

New updates give you more control and flexibility when you communicate. We’ll walk through saving and reusing your contact lists instead of re-uploading them every time, a stronger layer of verification so only the right person can open a sensitive message, and the ability to tailor what people see after they rate their experience.

We’ll show you how to edit a submitted form without making anyone start over — fix a typo or add a follow-up note, with a full record of what changed and when. We’ll also cover platform updates, including a cleaner Settings and Account experience and the flexibility to decide whether sign-in requires an email at your facility.

Get a sneak peek at what’s on the roadmap for the rest of the year.