Privacy and Cookie Policy
We are committed to the protection of personal health information.
Privacy Policy
Privacy Policy
This Privacy Policy is intended to describe the efforts used by Cliniconex Inc. to collect, use, disclose, retain, and dispose of any personal health information collected by it in accordance with the requirements of the Personal Health Information Protection Act (PHIPA), the Personal Information Protection and Electronic Documents Act (PIPEDA), the Freedom of Information and Protection of Privacy Act (FIPPA) in Canada, and the Health Insurance Portability and Accountability Act (HIPAA) of the United States of America.
Cliniconex is committed to the protection of any personal health information collected by it and has therefore put into place policies and safeguards relating to the collection, use, disclosure, retention, and disposition of personal health information if and when collected.
Collection of Information
To the extent that Cliniconex collects personal information, it will collect only that personal information reasonably necessary to send notifications and reminders to patients to improve the clinic’s operations and, ultimately, the health of their patients.
Cliniconex may collect some or all of the following types of personal information:
- Name of the patient
- Appointment date and time
- Patient contact information such as phone number or email address
At the discretion of the health information custodian, Cliniconex may also collect the name of the health services provider (e.g., a doctor or a dietician) related to the appointment.
Limiting Use and Retention
Cliniconex will not use or disclose personal information for purposes other than those for which it was collected as specified above, except with the consent of the health information custodian (or individual, if applicable) or as required by law.
Record Retention
To the extent it collects personal information, Cliniconex will retain such personal information only as long as necessary for the fulfillment of the purposes set out above.
Methods of Protection
The methods of protection used by Cliniconex to protect personal information include, but are not limited to:
- Administrative safeguards: Privacy and security policies, limiting access to information on a need-to-know basis, and use of security clearances.
- Physical safeguards: Locked filing cabinets and restricted access to offices.
- Technical safeguards: Use of passwords, encryption, and firewalls.
Security
In the event Cliniconex collects personal information, it may pass through servers located in Canada or the United States. We treat data as an asset that must be protected and use many tools (encryption, passwords, physical security, etc.) to protect personal information against unauthorized access and disclosure. However, third parties may unlawfully intercept or access transmissions or private communications.
1. Introduction
Our website, https://cliniconex.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below, we inform you about the use of cookies on our website.
We do not sell or share personal information to third parties for monetary consideration; however, we may disclose certain personal information to third parties under circumstances that might be deemed a “sale” or “sharing” for residents of California (DNSMPI and CPRA). We respect and understand that you may want to be sure that your personal information is not being sold or shared. You may request that we exclude your personal information from such arrangements, or direct us to limit the use and disclosure of possible sensitive personal information, by entering your name and email address below. You may need to provide additional identifying information before we can process your request.
2. Cookies
When you visit our website, it can be necessary to store and/or read certain data from your device by using technologies such as cookies.
2.1 Technical or Functional Cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
2.2 Statistics Cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies, we get insights into the usage of our website.
2.3 Marketing/Tracking Cookies
Marketing/Tracking cookies are cookies or any other form of local storage used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
2.4 Social Media
On our website, we have included content from Facebook, Twitter, and LinkedIn to promote web pages (e.g., “like”, “pin”) or share (e.g., “tweet”) on social networks like Facebook, Twitter, and LinkedIn. This content is embedded with code derived from these platforms and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statements of these social networks (which can change regularly) to learn what they do with your personal data. The data that is retrieved is anonymized as much as possible. Facebook, Twitter, and LinkedIn are located in the United States.
3. Placed Cookies
Most of these technologies have a function, a purpose, and an expiration period.
- A function is a particular task a technology has. So a function can be to “store certain data.”
- Purpose is “the Why” behind the function. Maybe the data is stored because it is needed for statistics.
- The expiration period shows the length of the period the used technology can “store or read certain data.”
| Service | Purpose |
|---|---|
| ActiveCampaign | Marketing |
| Google Analytics | Statistics |
| Complianz | Functional |
| YouTube | Marketing/Tracking, Functional, Statistics |
| Calendly | Functional |
| Marketing/Tracking, Functional | |
| X (formaly Twitter) | Functional, Marketing/Tracking |
| Marketing/Tracking, Functional | |
| Miscellaneous | Purpose Pending Investigation |
4. Browser and Device-Based Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of non-functional cookies.
4.1 Manage Your Opt-Out Preferences
5. Enabling/Disabling and Deleting Cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.
6. Your Rights with Respect to Personal Data
- You may submit a request for access to the data we process about you.
- You may object to the processing.
- You may request an overview, in a commonly used format, of the data we process about you.
- You may request correction or deletion of the data if it is incorrect or no longer relevant, or ask to restrict its processing.
