We added Generative AI to ACM Messenger, making message creation even easier. Here are some ways users have been using AI in the everyday to make messaging as easy as 1,2,3.
The Challenge: Time-Consuming and Complex Messaging
Creating clear, concise, and professional messages for various needs within healthcare settings can be a significant drain on staff time and resources. Drafting effective communications for HR updates, resident care, staff training, activities, and facility events often involves:
- The pressure of drafting accurate and appropriate content.
- Ensuring consistency in tone and information across different messages.
- Taking valuable time away from core care responsibilities.
The Solution: Cliniconex’s AI Message Assistant
To address these challenges, the AI Message Assistant was introduced. This feature simplifies message creation by:
- Removing Drafting Pressure: Users can leverage AI to generate message drafts with provided prompts.
- Ensuring Consistency: Messaging is error-free, concise, and appropriate.
- Boosting Productivity: By significantly reducing the writing process, users can focus on other critical tasks.
- Ease of Use: The AI Message Assistant feature is “fun to use” and helps ensure messages are concise and professional.
Applications in Action: How Users are Benefiting
Users are leveraging the AI Message Assistant for various communication needs, making messaging as easy as 1,2,3:
- HR Updates: A new Administrator used the AI Message Assistant to create a short but friendly introductory message to their new care community after inputting professional credentials and personal details.
- Resident Updates: Messages for post-discharge wellness check-ins, medication updates, and fall with no injury notifications are easily created.
- Staff Training: Staff were informed about an upcoming training session on dementia care.
- Activities: The AI improved a message about a staff Secret Santa program for the holidays.
- Facility Events: An announcement for a Black Friday rummage sale was improved by AI, including instructions on how to participate and a list of local vendors.
