Automated Care Platform

For Senior Care

Empower your teams, engage residents and families, and streamline communication across your communities.

A caregiver shares a moment with a smiling senior resident outdoors, illustrating the kind of resident experience supported by Cliniconex’s automated communication platform.

Autoamted Care Platform for Senior Care

Empower your teams, engage residents and families, and streamline communication across your communities

Helping Solve The Challenges
Senior Care Teams Face

Senior care providers face unique challenges—balancing clinical care with administrative tasks, keeping families informed, and meeting ever-evolving regulations. Whether you’re operating a skilled nursing facility or a retirement community, every interaction matters.

Automated Care Platform by Cliniconex is built to support care teams, reduce burnout, improve transparency, and enhance outcomes for residents and their families—without adding to your workload.

Reduce Manual Work

Automate reminders, updates, and check-ins to save staff time and reduce repetitive tasks.

Send updates via phone, text, or email—whatever works best for families, residents, or staff.

Plan recurring communications or send urgent updates in real-time.

Trigger alerts and reminders automatically from your clinical systems.

Use ready-made templates for rapid, consistent communication.

Reach different audiences with tailored messages—all from one platform.

Engage Families with Confidence

Keep families in the loop with consistent, timely updates—without increasing your staff’s workload.

Send general updates about outbreaks, events, or changes in policy.
Instantly notify families about incidents, lockdowns, or care changes.
Provide secure access to relevant updates about their loved one’s care.
Ensure communications are HIPAA/PIPEDA compliant and trackable.
Confirm when important messages have been opened and viewed.

Enhance Staff Efficiency

Help staff do more with less by simplifying collaboration across roles and facilities.

Customize alerts and updates to match your facility’s internal processes.

Quickly alert all staff to schedule changes, emergencies, or events.

Notify staff of shift changes or open roles in real-time.

Automatically send messages based on calendar events or EMR triggers.

Access and manage communications from anywhere, no app required.

Promote Resident Well-Being

Improve resident experience through consistent, personalized interaction and updates.

Let residents know what’s happening each day—from meals to recreation.
Send scheduled messages asking about sleep, mood, or appetite.
Alert residents of expected visitors or upcoming appointments.
Gather feedback directly from residents and/or family memebers to improve satisfaction.
Tailor communication to your population—memory care, long-term care, and more.

Automated Care Platform

Your Care Operations,
Unified and Automated.

From patient messaging to appointment scheduling, the Automated Care Platform brings every workflow together — securely, intelligently, and effortlessly.

Clinician using Cliniconex platform to improve patient experience through automated care messaging

Simplify Engagement. Enhance Every Community.

Overworked Teams, Limited Time

Automated Care Platform replaces repetitive phone calls and paper trails with automated workflows—freeing staff to focus on care, not admin.

Build Trust With Every Update

Today’s families expect transparency and responsiveness. Consistent, automated updates build trust, improve online reviews, and strengthen your community’s reputation.

Regulatory and Risk Pressure

HIPAA- and PIPEDA-compliant messaging with audit trails supports F-Tag compliance, reduces manual documentation, and strengthens your facility’s risk management strategy.

The Cliniconex Solution Advisor For Senior Care

Your instant advisor for finding the right automation solution—fast. Whether you’re navigating high family expectations, staffing shortages, or survey compliance, this tool recommends the right Cliniconex products for your senior care team.

Launch it now to get clear, tailored recommendations in under a minute.

Transform Collaboration, Drive Results

From fewer phone calls to more connected care, Automated Care Platform helps your senior community work smarter—not harder.

Financial Impact

Reduce Missed Appointments
Send timely, multi-channel reminders to residents, families, and care staff to minimize missed therapy sessions, specialist visits, and offsite appointments.
Maximize Resource Utilization
Keep nursing, therapy, and clinic schedules running at full capacity by auto-managing cancellations, rebookings, and late arrivals across multiple care teams.
Fill Gaps in the Schedule
Reclaim lost time by filling last-minute cancellations using automated waitlists and targeted alerts to available residents or families.
Improve Revenue Flow
Accelerate billing cycles by automating care-related communications, pre-visit workflows, and post-visit documentation aligned to payer requirements.
Optimize Provider Time
Ensure residents are prepared for care visits by coordinating with families, transportation, and unit staff — keeping providers on time and workflows uninterrupted.

Operational Impact

Save Staff Time
Automate daily communication tasks like check-ins, appointment reminders, and care updates—freeing up clinical and admin staff for in-person resident care.
Simplify Coordination Across Departments
Unify communication between nursing, rehab, social work, and administration so everyone stays updated without relying on phone calls or hallway conversations.
Minimize Manual Errors
Digitize common workflows like scheduling, form collection, and updates to reduce reliance on paper, minimize missed steps, and ensure consistent care delivery.
Scale Without Adding Staff
Handle growing communication needs across residents, families, and providers with automation tools that flex to workload—no added headcount required.
Stay Aligned Across Shifts
Support continuity of care with message logs and automated updates that ensure day, evening, and night shift teams all have the latest information.

Resident & FamilyImpact

Keep Families in the Loop
Send timely updates, alerts, and wellness notifications to family members, keeping them informed and reassured—even when they can’t visit in person.
Support Resident Wellbeing
Use reminders, check-ins, and personalized messages to reduce anxiety, promote routine, and help residents feel more supported and connected.
Improve Transparency and Trust
Give families and residents a clear line of communication with care teams, building confidence through consistent, documented, and traceable updates.
Reduce Incoming Calls and Confusion
Answer common questions proactively through automated messaging—cutting down on family phone calls and freeing staff from repeated inquiries.
Promote Meaningful Engagement
Share calendars, activity reminders, and educational resources that foster participation and help residents stay engaged with their care and community.

Transform Collaboration, Drive Results

From fewer phone calls to more connected care, Automated Care Platform helps your senior community work smarter—not harder.

Financial Impact

Reduce Missed Appointments
Send timely, multi-channel reminders to residents, families, and care staff to minimize missed therapy sessions, specialist visits, and offsite appointments.
Maximize Resource Utilization
Keep nursing, therapy, and clinic schedules running at full capacity by auto-managing cancellations, rebookings, and late arrivals across multiple care teams.
Fill Gaps in the Schedule
Reclaim lost time by filling last-minute cancellations using automated waitlists and targeted alerts to available residents or families.
Improve Revenue Flow
Accelerate billing cycles by automating care-related communications, pre-visit workflows, and post-visit documentation aligned to payer requirements.
Optimize Provider Time
Ensure residents are prepared for care visits by coordinating with families, transportation, and unit staff — keeping providers on time and workflows uninterrupted.

Operational Impact

Save Staff Time
Automate daily communication tasks like check-ins, appointment reminders, and care updates—freeing up clinical and admin staff for in-person resident care.
Simplify Coordination Across Departments
Unify communication between nursing, rehab, social work, and administration so everyone stays updated without relying on phone calls or hallway conversations.
Minimize Manual Errors
Digitize common workflows like scheduling, form collection, and updates to reduce reliance on paper, minimize missed steps, and ensure consistent care delivery.
Scale Without Adding Staff
Handle growing communication needs across residents, families, and providers with automation tools that flex to workload—no added headcount required.
Stay Aligned Across Shifts
Support continuity of care with message logs and automated updates that ensure day, evening, and night shift teams all have the latest information.

Resident & Family Impact

Keep Families in the Loop
Send timely updates, alerts, and wellness notifications to family members, keeping them informed and reassured—even when they can’t visit in person.
Support Resident Wellbeing
Use reminders, check-ins, and personalized messages to reduce anxiety, promote routine, and help residents feel more supported and connected.
Improve Transparency and Trust
Give families and residents a clear line of communication with care teams, building confidence through consistent, documented, and traceable updates.
Reduce Incoming Calls and Confusion
Answer common questions proactively through automated messaging—cutting down on family phone calls and freeing staff from repeated inquiries.
Promote Meaningful Engagement
Share calendars, activity reminders, and educational resources that foster participation and help residents stay engaged with their care and community.

See Exactly What Matters to You

See what matters most to you. Every Automated Care Platform demo is tailored to your organization—focused on solving your challenges and showing exactly how our solutions work for your team.