[vc_row kd_background_image_position=”vc_row-bg-position-top”][vc_column][vc_empty_space height=”75px”][vc_column_text]To ensure a smooth implementation, please gather the following information about your practice and patient flow before booking your session.
- Providers, Locations, Status and/or Appointment Types: Identify the specific providers, locations, status and appointment types you want to include in your Concierge configuration.
- Patient Status Indicators: Determine how you indicate if a patient has arrived, is in a room or has been seen by a provider. This will help configure the system to accurately track patient flow in the queue.
- Wait Time Display (if applicable): If you plan to use the wait time display feature, decide on your preferred medium (e.g., smart TV, waiting room screen, website integration).
Use Cases
- Website wait time display
- In-room queue management
- Virtual receptionist
- Greeting and wayfinding
- Leave return messaging
- Manage patient flow
- Emergency alerts
- Communication and updates
- Promote upcoming events
- Activity schedules
- Resident/Employee spotlights
- Guest speakers and entertainment
- Daily or weekly menus
- Health and wellness tips
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