When sending a message to Resident Contacts, the system automatically selects “All Residents” for quick broadcast messages. To reach a specific audience, filter recipients by Unit, Floor, or Room.

Filtering Options

• ✔Unit: Choose all units or specific ones to send your message to the associated contacts
• ✔Room: Target all rooms or specific ones. By default, all rooms are visible
• ✔Floor: Select all floors or specific ones to deliver your message to the relevant resident contacts

Notes

• ✔Real-Time Updates: ACM Messenger reflects changes in resident occupancy (e.g., moving in or out) as they happen in your EHR.
• ✔Synchronization: Changes to rooms/floors/units in the EHR are updated every 24 hours.