By default, ACM Vault is available to System Admins and Managers. Permissions can be changed at any time in the Privileges section.
An ACM Vault message can be triggered in 2 ways:
- By using an ACM Vault template
- Enabled ACM Vault on a per message basis
Saving an ACM Vault Template
When creating a new template, scroll to the bottom of the template editor, click the ACM Vault toggle so that it is green. This will turn on ACM Vault.
Double check the Template Scope and ensure the template is being saved at either the organizational level or for a specific facility or location.
Easily identify an ACM Vault template by the lock icon next to a template name.
Any template saved as ACM Vault, can also be sent as a regular, unencrypted message. Simply scroll down in the template editor to ACM Vault Template and click the toggle.
The template will remain as an ACM Vault template unless you save this change.


Triggering an Individual ACM Vault Message
Individual messages can be sent as an ACM Vault message.
Simply open a template, filter your audience, and open Message Options. Click the ACM Vault toggle to green to trigger ACM Vault for this specific message.
