One Platform for
Hospitals
Automate communication and scheduling to streamline hospital operations, enhance patient outcomes and reduce administrative burden — across inpatient and outpatient care.
Built for the Demands of Modern Hospitals.
From high patient volumes to overburdened care teams, hospitals face constant pressure to coordinate care across departments — or across your entire health system — while maintaining compliance and quality. Automated Care Platform (ACP) supports inpatient and outpatient workflows by automating messaging, scheduling and patient engagement across the continuum of care.
ACP combines Automated Care Messaging (ACM) and Automated Care Scheduling (ACS) into one secure, HIPAA- and PIPEDA-compliant solution that communicates directly from your EHR — no portals or middleware required — trusted by 6,000+ providers across North America.
Patients arrive on time and prepared, coordinated across teams
Give staff time back from repetitive, paper-based and manual processes
Timely, personalized and secure across the care journey
Secure, role-based access and trackable communication and activities
You’re watching one patient’s journey through your hospital — scheduled, prepped, discharged and followed up automatically, with every step written back to the EHR as it happens. Each record on that chart is a call your staff never made and a form nobody transcribed.
Four Workflows. One Connected Hospital.
Select a sample workflow to see it in action — a live look at how ACP runs scheduling, communication and coordination across your departments and health system.
Patients Arrive on Time. Prepared.
Ensure patients arrive on time and prepared while making it easier to coordinate across care teams and health systems. Automate reminders, rebooking and prep instructions, and let outpatients self-schedule — with EHR-integrated calendar sync keeping every system aligned.
Confirm attendance by voice, text or email to reduce no-shows across service lines.
Automatically offer openings to waitlisted patients, filling cancellations fast.
Send tailored fasting instructions, forms and arrival times ahead of each visit.
Empower outpatients to book online, reducing inbound call volumes.
Keep all systems aligned with real-time scheduling updates from your EHR.
Staff Time, Given Back.
Give staff time back by eliminating repetitive, paper-based and manual processes. Automated pre-visit and follow-up messaging, digital forms and real-time status dashboards let teams handle more without added administrative headcount.
Med-surg · 38 patients · auto✓ Sent
Synced to EHR · no paper✓ Returned
Day 3 · recovery checkSending…
Live view · all units✓ Updated
Replace time-consuming calls with automated messages before and after care.
Collect information digitally, synced straight to your EHR — no scanning or filing.
Exchange sensitive documents securely without paper or third-party tools.
See the state of every workflow at a glance across departments.
Tailor automation rules to each unit or service line's processes.
Timely. Personalized. Secure.
Deliver timely, personalized and secure communication across the care journey. Reach patients by voice, text or email on the channel they prefer, send discharge instructions and education, and collect two-way responses — all accessible, with no login required.
Preferred channel · per patient✓ Delivered
Education · safe recovery✓ Delivered
Results ready · auto-alertSending…
Symptom check · patient replied✓ Replied
Reach patients on their preferred channel for improved responsiveness.
Ensure patients leave with the information needed for a safe recovery.
Automatically alert patients when key events occur across their journey.
Capture confirmations, symptom updates or feedback via text or email.
Deliver information without requiring patients to create or access a portal.
Protected. Auditable. Compliant.
Protect sensitive data with secure, role-based access and trackable communication and system activity. Encrypted messaging and document delivery, full audit trails and role-specific access controls meet the highest standards — with no portals or middleware required.
Meet the highest standards for patient privacy and data handling.
Protect every message and file with end-to-end encryption.
Maintain detailed logs for accountability, compliance and audits.
Communicate directly from your EHR without third-party systems.
Protect sensitive data with secure, role-based access and trackable communication.
Simplify Coordination. Across Complex Systems.
Manual Processes Delay Care
Automated messaging replaces endless phone calls and paperwork, improving coordination and reducing wait times.
Reduce ER Visits, Strengthen Your Bottom Line
Reduce preventable ER visits and strengthen financial stability by automating proactive patient communication and follow-up to keep care timely, connected and cost-effective.
Communication Silos Hurt Outcomes
Event-driven updates and integrated workflows help keep every team and patient on the same page.
The Cliniconex Solution Advisor for Hospitals
Your instant pathway from healthcare inefficiencies to automation success. Whether you are dealing with high no-show rates, manual reminders or poor patient follow-up, this interactive tool analyzes your issue and recommends the ACP suite and features that solve it. Fast, focused and personalized — launch it now and get a clear, actionable solution in under a minute.
Transform Hospital Collaboration, Improve Outcomes.
From reducing readmissions to improving discharge efficiency, ACP helps hospitals streamline communication, coordinate care and drive measurable results across departments.
Reduce Unnecessary Admissions
Identify risk early and engage patients post-discharge through automated follow-ups, helping prevent complications and avoidable return visits.
Increase Scheduling Efficiency
Improve the use of operating rooms, clinics and diagnostic resources by automating rebooking, streamlining handoffs and ensuring appointment preparedness.
Accelerate Billing Cycles
Speed up the revenue cycle by automating intake, digital forms and discharge follow-ups for more timely, complete documentation and billing.
Improve Utilization
Keep provider schedules full and waitlists moving by auto-notifying patients of new availability and driving real-time calendar updates.
Save Staff Time
Replace time-consuming phone calls and manual tasks with automated reminders, pre-visit instructions and follow-up messages.
Simplify Cross-Team Coordination
Standardize communication across departments, reducing duplication and ensuring consistent, real-time updates among providers.
Reduce Error Risk
Minimize the chance of miscommunication or missed steps with automated workflows that ensure accurate, timely information.
Handle More with Less
Enable your team to manage growing patient volumes and complex care workflows without added administrative staff.
Enhance Patient Experience
Deliver consistent, relevant communication before, during and after care to build trust and reduce confusion.
Shorten Waits and Frustration
Keep patients informed about care timelines and reduce bottlenecks with updates on delays, status and next steps.
Support Better Preparedness
Help patients arrive informed and ready with pre-visit forms, instructions and real-time alerts.
Foster Continuity of Care
Maintain engagement post-discharge through automated follow-ups, check-ins and education, reducing avoidable complications.
Strengthen Patient Relationships
Ongoing engagement fosters loyalty and return visits, helping care teams maintain strong continuity of care.
Grow Positive Reviews
Automatically invite patients to share feedback after care, building visibility and social proof where prospective patients are looking.
Catch Concerns Early
Route lower-rated survey responses to the right team in real time, resolving issues privately before they surface in public reviews.
Strengthen Community Trust
Consistent, timely communication before, during and after care reinforces a dependable, patient-first reputation across your community.
Turn Feedback into Improvement
Aggregate survey and response data to spot trends, act on them and demonstrate a culture of continuous improvement.
Automated Care Platform for Hospitals, Explained.
Automated Care Platform (ACP) combines Automated Care Messaging (ACM) and Automated Care Scheduling (ACS) into one secure solution that supports inpatient and outpatient workflows. It automates messaging, scheduling and patient engagement across the continuum of care, communicating directly from your EHR.
Yes. ACP communicates directly from your EHR with native, bidirectional write-back, keeping clinical schedules and communication current in real time. No portals or middleware are required.
ACP is built for regulated healthcare environments and meets HIPAA and PIPEDA standards, with SOC 2 Type II compliance. It provides encrypted messaging and document delivery, full audit trails and role-specific access controls.
ACP replaces time-consuming calls and paper-based processes with automated pre-visit and follow-up messaging, digital intake and post-visit forms, real-time status dashboards and configurable workflows by unit, helping teams handle more without added administrative headcount.
Yes. ACP delivers accessible, no-login communication by voice, text and email on each patient's preferred channel. There is nothing for patients to download or log into.
For hospitals, ACP brings together Automated Care Messaging (ACM) for patient communication and Automated Care Scheduling (ACS) for throughput and scheduling, delivered as one unified, EHR-integrated platform rather than separate point tools.
See Automated Care Platform in Action.
Book a demo to see how Automated Care Platform helps hospitals streamline communication and scheduling with secure, scalable automation.
