Built for
Accuro
Clinics
Automate appointment reminders, recalls and form collection directly within Accuro — reduce no-shows and free up your front desk.
Connected Care, Seamless Communication for Accuro Users.
Accuro provides a solid clinical and billing foundation — but it is not built for patient outreach. That is where Cliniconex's Automated Care Platform comes in. Purpose-built for Accuro patient messaging, our cloud-based solution integrates directly with your EMR workflow to securely access schedules and patient data, then automatically delivers appointment reminders, recall messages, and digital intake forms via phone, email, or text.
With no extra hardware or complex configuration required, Automated Care Platform runs in the background — reducing manual calls, improving engagement, and keeping your team focused on care.
Timely reminders and recalls keep more Accuro appointment slots filled.
Automation replaces manual calls so staff can focus on care.
Cloud-based and integrated directly with your Accuro EMR workflow.
Reads and writes patient data securely to and from Accuro.
Automate Patient Communications Right From Your Accuro EMR.
ACM plugs directly into Accuro to handle reminders, recalls, consent forms and follow-ups — no extra software or hardware required.
- ✓Cut call volume by hours every day: ACM pulls appointment data from Accuro and sends reminders and recalls automatically, so your staff are not tied up on the phone.
- ✓Keep schedules full: Timely messages and self-reschedule links reduce no-shows and make better use of your Accuro appointment slots.
- ✓Improve operational efficiency: No duplicate data entry — ACM reads and writes back to Accuro, keeping patient communications and chart notes in sync.
- ✓Maintain compliance effortlessly: Secure e-consent collection and audit trails are logged back into Accuro, supporting PIPEDA requirements.
Automated Reminders
Send appointment reminders, overdue recall notices and care instructions directly from Accuro's calendar.
Patient Confirmations and Cancellations
Reminders let patients confirm or cancel with a quick reply, and their response updates your Accuro schedule automatically.
Seamless Accuro Integration
ACM reads and writes to Accuro in real time — no manual exporting, no duplicate data entry.
Post-Visit Follow-Ups
Deliver instructions, surveys or prescription reminders after the appointment, keeping patients engaged in their care.
Learn How We Integrate Into Accuro.
See what matters most to you. Every Cliniconex demo is tailored to your organization — focused on solving your challenges and showing exactly how our solutions work for your team.
Let Patients Book Themselves. Keep Your Accuro Calendar Optimized.
ACS integrates with Accuro to provide real-time online booking, confirmations and waitlist management — reducing no-shows and freeing up your front desk.
- ✓24/7 self-booking: Patients can book or change appointments online, and ACS writes directly to Accuro's scheduler, eliminating phone tag.
- ✓Reduce no-shows: Automated confirmations and reminder sequences use Accuro's data to keep patients on track and prompt rescheduling when needed.
- ✓Maximize provider time: ACS smooths out appointment demand and fills last-minute cancellations, so clinicians are not left with idle gaps.
- ✓Deliver a modern patient experience: Online booking and real-time availability make your Accuro-based practice more accessible and competitive.
Real-Time Online Booking
Patients see Accuro's actual availability and reserve slots instantly, and bookings appear in Accuro immediately.
Automated Confirmations and Reminders
Once booked, ACS triggers confirmations and follow-up messages that update the appointment status in Accuro.
Waitlist and Fill-In
When a cancellation occurs, ACS invites patients on your waitlist — pulled from Accuro — to fill the open slot.
Accuro Synchronization
All scheduling actions happen through secure integration with Accuro, so your team works from one source of truth.
The Cliniconex Solution Advisor
The Cliniconex Solution Advisor is your instant pathway from healthcare inefficiencies to automation success. Whether you are dealing with high no-show rates, manual reminders, or poor patient follow-up, this interactive tool analyzes your issue and recommends the Cliniconex product features that solve it. Fast, focused, and personalized — launch it now and get a clear, actionable solution in under a minute.
Cliniconex for Accuro, Explained.
Using Cliniconex with Accuro is simple, but you may have questions about how it works day-to-day. This FAQ covers the essentials — from setup and reminder options to patient confirmations — so your team can get the most out of the integration.
Cliniconex is an automated patient-communication platform that integrates with Accuro EMR to automate scheduling and reminders. It offers appointment scheduling, calendar synchronization, call reminders, configurable templates, payment reminders, recurring appointments and rescheduling. Cliniconex pulls appointment and contact data from Accuro and sends personalized reminders and updates via voice, text or email. Clinics can set workflow rules so reminders are sent automatically based on appointment type or provider, and the system updates appointment status codes directly in the scheduler. Automating these tasks helps reduce no-shows and frees staff time.
Setup is quick. Most clinics can be fully operational after a one-hour training session and a quick setup. The Cliniconex team works with the clinic to get it running quickly. For more tailored workflows, a one- to two-hour implementation session is held with the Cliniconex onboarding team to configure rules and messaging to your clinic's workflow.
Yes. If a patient has more than one upcoming appointment, Cliniconex can merge reminders so the patient receives only one combined notification. This reduces confusion and eliminates duplicate messages.
Cliniconex automatically sends notifications to patients, and patients can confirm or cancel appointments using the same channel they were contacted on. Whether the message is sent via voice call, text or email, patients can confirm or cancel by that method. Cliniconex then updates the appointment status in Accuro so staff see confirmations or cancellations directly in the EMR.
Cliniconex's Automated Care Messaging sends targeted voice, text or email messages using the existing data in your EMR. Pre-established branding and workflow rules determine whether a message goes out as a voice call, text or email. Patients can indicate their preferred method, but the system limits each contact to a single delivery method to avoid duplicate communications.
Yes. Cliniconex lets clinics set rules to manage availability by provider, location or appointment type. Workflow rules can be created for different appointment types or providers; once set, staff schedule appointments in Accuro as usual and Cliniconex automatically sends the appropriate reminders and notifications. Appointment-specific instructions can also be sent based on appointment type to ensure patients arrive prepared.
Cliniconex ensures that appointment statuses are properly updated in the EMR. When a reminder is sent, Cliniconex captures the patient's response (confirm, cancel or no response) and updates the status in Accuro. Status codes such as "confirmed," "cancelled," "no response" and "failed" appear in the scheduler so staff can immediately see which patients have confirmed, cancelled or not replied.
Cliniconex uses codes to indicate the outcome of appointment reminders, and these codes appear alongside the appointment in the scheduler. Common codes include "sent," "confirmed," "cancelled," "no response" and "failed." These statuses let staff quickly identify which appointments need follow-up.
Cliniconex supports English by default. Clinics can send messages in other languages if they provide the translated text, and the Cliniconex team will then set up those translations for the clinic. Multi-language support is possible when the clinic supplies translations; otherwise, messages are sent in English.
Cliniconex's automated voice, text, and email reminders cut no-show rates and significantly reduce the time staff spend calling patients. Many clinics see no-shows drop by as much as 50%. The system can merge multiple appointments into a single message, send tailored instructions based on appointment type, and update appointment statuses automatically — all of which ensure patients are prepared and engaged while staff focus more on direct care.
See Exactly What Matters to You.
Every Cliniconex demo is tailored to your organization — focused on solving your challenges and showing exactly how the platform works with Accuro for your team.
