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Introducing ACS Forms and ACS Surveys!
Say goodbye to manual forms and hello to streamlined data collection.
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Automated Care Platform
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Automated Care Platform for Hospitals
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Automated Care Platform for Medical Clinics
Automated Care Platform
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Automated Care Scheduling
Automated Care Platform for Hospitals
Automated Care Platform for Senior Care
Automated Care Platform for Medical Clinics
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Case Study |
Heartfelt Communication from an
Interventional Cardiologist
How an interventional cardiologist modernized outreach and reminders by going from mail to mobile.
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Cliniconex Turned 16!
Celebrating 16 years of communicating, collaborating, and connecting.
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ACM Messenger got a new look.
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new ACM Messenger navigation is now live!
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Kristi Aruja
2025-10-31T15:05:01+00:00
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What is Automated Care Platform?
What is Automated Care Platform?
What is ACP
Navigating ACP
FAQs
FAQs
Automated Care Platform
Automated Care Messaging
ACM Messenger
Setting Up ACM Messenger
Communication Logs
User Management
In-App Template Library
Sending a Message
Filtering your Audience
Message Options
In-App Reporting and Analytics
Staff Add-on
Use Cases
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Setting Up ACM Messenger
Setting Up ACM Messenger
What is ACM Messenger?
Configuring communication logs
Configuring caller ID
Contact types
Individual contact preferences
SMS/Text consent
Logging in
Accessing ACM Messenger
Communication Logs
Communication Logs
Accessing communication records in resident charts
Understanding status codes
Requesting email reports
Printing messages
User Management
User Management
User roles and permissions: what they mean
Logging in
Privileges
Adding a new user
Deleting a user
Moderated messages
Exporting user lists
Switching between facilities
In-App Template Library
In-App Template Library
Using the in-app template library
Template categories
How to create a new template
Variable tags
Sending a Message
Sending a Message
The basics (template name, subject, content, to)
AI Message Assistant
Message types
Attachments
Moderated users
Filtering your Audience
Filtering your Audience
Sending to multiple facilities
Recipient type: direct messaging
Resident contacts: unit, floors or rooms
Resident status: new, current, discharge
ACM Messenger for Medical filters
Message Options
Message Options
Communication method
Contacts: target recipient/priority
Override default consent mode
Schedule a message
Recurring scheduled messages
Send a message during blackout period
Extra attempts to get a response
In-App Reporting and Analytics
In-App Reporting and Analytics
Enhanced reporting
Analytics: seeing message-type outcomes
Sending a follow-up message based on responses
Staff Add-on
Staff Add-on
What is the Staff Add-on?
Staff Add-on systems integrations
Contact management: Integration
Contact management: Manual upload
FAQ’s
Use Cases
Use Cases
Operational efficiencies
Reputation management
Emergency communications
Healthcare compliance
Staff satisfaction
FAQs
FAQs
ACM Messenger
ACM Alerts
Setting Up ACM Alerts
EMR User Guides
Use Cases
FAQs
Setting Up ACM Alerts
ACM Alerts
What are ACM Alerts?
Matching event/appointment types
Creating new events/appointments
ACM Alerts out-of-the-box templates
FAQs
EMR User Guides
EMR User Guides
Accuro
OSCAR
PS Suite
MedAccess
Wolf
YMS-MD
Use Cases
Use Cases
Operational efficiencies
Reputation management
Emergency communications
Healthcare compliance
Staff satisfaction
FAQs
FAQs
ACM Alerts
ACM Vault
Setting Up ACM Vault
Use Cases
FAQs
Setting Up ACM Vault
ACM Vault
What is ACM Vault
How to send an ACM Vault message
Two-factor authentication process for ACM Vault
Use Cases
Use Cases
ACM Vault before, during and after care
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FAQs
ACM Vault
ACM Concierge
Setting Up ACM Concierge
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Setting Up ACM Concierge
ACM Concierge
What is ACM Concierge
Wait time display
Queue/digital display
Leave return messaging
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Use Cases
ACM Concierge before and during care
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ACM Concierge
Automated Care Scheduling
ACS Booking
Setting Up ACS Booking
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Setting Up ACS Booking
ACS Booking
What is ACS Booking?
Setting up ACS Booking
Use Cases
Use Cases
Use cases and proven results
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FAQs
ACS Booking
ACS Forms and Surveys
Getting Started with ACS Forms and Surveys
Creating and Editing Forms
Publishing and Sharing Forms
Managing Responses
Use Cases
FAQS
Getting Started with ACS Forms and Surveys
Getting Started
What are ACS Forms and ACS Surveys
First log-in
Form visibility
Form template status
Create and manage template categories
Creating and Editing Forms
Creating and Editing Forms
Importing a form from the library
How to create a form or survey
Form field types
Field validation
Locking a template
Publishing and Sharing Forms
Publishing and Sharing Forms
How to publish a form
Sharing a form
Form variable tags in ACM Messenger
Managing Responses
Managing Responses
How to view responses
Exporting submissions
Submission notifications emails
Use Cases
Use Cases
Use cases
FAQS
FAQs
FAQs
Privacy, Security, Consent, and Integrations
Data Privacy, Consent and Security
What is FlexData?
Release Notes
Data Privacy, Consent and Security
Privacy | Security | Consent
SMS consent
SMS consent toll-free number
Direct messaging consent
Encryption in ACM Vault
HIPAA consent
Security and privacy considerations
What is FlexData?
Integrations
What is FlexData?
Release Notes
Release Notes
Release notes
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